No preview in webapp community

  • Installed it from the community site.

    If I click on a pdf or jpg or anything, it gets downloaded but no preview.

    I have tried on 2 browsers and 2 PCs.

    It was fine until I updated the version.

  • Kopano

    Checked this version, but it worked without problems.
    Could you double check if the filepreviewer plugin is enabled?

  • I have the same issue and file preview is enabled



  • @marty

    the files preview plugin is not displayed in the ones available at all…

    I checked under settings.

    It used to be working perfectly with any of the previous versions I installed.

  • @marty

    I have installed this version (i.e. the latest in the community site)


    And the problem has gone away.

    I can now see the plugin automatically enabled and it does work as normal.

    I can only assume that there was a problem with the packaging for that particular build or a problem in the code somewhere that has now been resolved.

  • Kopano

    The plugin and package was not recently updated, so I doubt that was the issue.
    But glad to hear it’s working for you :)

    Btw, could you share the filepreviewer plugin version next time?

  • Hi, I will certainly do next time. Thanks.