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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    No preview in webapp community 3.4.0.965-0+600.1

    Kopano WebApp
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    • mcostan
      mcostan last edited by

      Installed it from the community site.

      If I click on a pdf or jpg or anything, it gets downloaded but no preview.

      I have tried on 2 browsers and 2 PCs.

      It was fine until I updated the version.

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      • marty
        marty Kopano (Inactive) last edited by

        Checked this version, but it worked without problems.
        Could you double check if the filepreviewer plugin is enabled?

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

        mcostan 2 Replies Last reply Reply Quote 0
        • Ihon
          Ihon last edited by

          I have the same issue and file preview is enabled

          Regards,

          Ihon

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          • mcostan
            mcostan @marty last edited by

            @marty

            the files preview plugin is not displayed in the ones available at all…

            I checked under settings.

            It used to be working perfectly with any of the previous versions I installed.

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            • mcostan
              mcostan @marty last edited by

              @marty

              I have installed this version (i.e. the latest in the community site)

              WebApp:
              3.4.0.967-0+605.1

              And the problem has gone away.

              I can now see the plugin automatically enabled and it does work as normal.

              I can only assume that there was a problem with the packaging for that particular build or a problem in the code somewhere that has now been resolved.

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              • marty
                marty Kopano (Inactive) last edited by

                The plugin and package was not recently updated, so I doubt that was the issue.
                But glad to hear it’s working for you :)

                Btw, could you share the filepreviewer plugin version next time?

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

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                • mcostan
                  mcostan last edited by

                  Hi, I will certainly do next time. Thanks.

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