Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    signature image not sent with mail

    Kopano WebApp
    2
    6
    1735
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • joris
      joris last edited by

      Hello,

      I have the following problem with the webapp: images in the signature are not sent with the mail and therefore not visible on the recieving end.

      How can I solve this?

      I am testing with kopano 8.2.1.531 and webapp 3.2.0.335-19.1

      Best regards,
      Joris

      1 Reply Last reply Reply Quote 0
      • marty
        marty Kopano (Inactive) last edited by

        @joris said in signature image not sent with mail:

        How can I solve this?
        I am testing with kopano 8.2.1.531 and webapp 3.2.0.335-19.1

        Could you verify if you ran into https://jira.kopano.io/browse/KW-950

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

        1 Reply Last reply Reply Quote 0
        • joris
          joris last edited by

          Hello,

          I checked it, this is not the problem I’m having.

          I used the ‘setdefaultsignature.py’ script to create personalized signatures with the company logo. In the ‘signature.html’-template I have the relative path to the image, sending the mail makes this an absolute path.

          We are looking to replace outlook with the webapp, I did this the same way in outlook, there the relative path is replaced by CID:… and the image is sent with the mail.

          1 Reply Last reply Reply Quote 0
          • joris
            joris last edited by

            Hello,

            Is there a solution to this problem?
            I generated a signature with the included script but the images don’t get sent with the email.

            We want to migrate to Kopano but this is holding us back.

            1 Reply Last reply Reply Quote 0
            • marty
              marty Kopano (Inactive) last edited by marty

              Hi Joris,

              In your signature.html you can add a base64 encoded image.

              Example:

              <img src="data:image/png;base64, iVBORw0KGgoAAAANSUhEUgAAAAUA
              AAAFCAYAAACNbyblAAAAHElEQVQI12P4//8/w38GIAXDIBKE0DHxgljNBAAO
                  9TXL0Y4OHwAAAABJRU5ErkJggg==" alt="Red dot" />
              

              https://documentation.kopano.io/deskapp_admin_manual
              http://documentation.kopano.io/webapp_smime_manual
              https://documentation.kopano.io/webapp_admin_manual

              1 Reply Last reply Reply Quote 0
              • joris
                joris last edited by

                Thanks Marty, this works.

                Best regards,
                Joris

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post