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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Latest webapp (community) version - files problem

    Plugins for Kopano WebApp
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    • mcostan
      mcostan last edited by

      When clicking Files, the main screen doesn’t show the cloud but displays the screen below:

      0_1508775710557_cloud.png

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @mcostan last edited by

        Hello @mcostan ,

        Please always include the exact version you are experiencing a problem with.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • mcostan
          mcostan last edited by

          the version of webapp is the latest from the community site:

          WebApp 3.4.0.965-0+600.1

          and the files plugin version is the production one:

          2.0.0.57

          1 Reply Last reply Reply Quote 0
          • mcostan
            mcostan last edited by

            I tried with the latest version of the files plugin:

            /files-2.1.0.193-Debian_8.0-amd64

            From the community site and the problem is gone.

            Therefore I can only assume that the production version of the Files plugin isn’t compatible with the latest webapp community version.

            1 Reply Last reply Reply Quote 0
            • marty
              marty Kopano (Inactive) last edited by

              Can you check if there are JS errors in the console?

              https://documentation.kopano.io/deskapp_admin_manual
              http://documentation.kopano.io/webapp_smime_manual
              https://documentation.kopano.io/webapp_admin_manual

              mcostan 1 Reply Last reply Reply Quote 0
              • mcostan
                mcostan last edited by

                will try to do this tonight.

                1 Reply Last reply Reply Quote 0
                • mcostan
                  mcostan @marty last edited by

                  @marty

                  I re-installed the production version, I still can see the issue, and I can’t see any errors…

                  I then moved back to the one in the community site and it all works again.

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