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    WebApp file preview is showing blank page

    Kopano WebApp
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    • Ihon
      Ihon last edited by

      Hello,

      I am using
      WebApp: 3.4.0.947-0+597.1
      Kopano Core: 8.4.90
      Z-Push: 2.3.8+0-0

      when I click on an attached PDF file or JPEG or … WebApp is opening the preview window but it is blank.
      In the log files I do not see any error message.

      Do you have an idea where to look?

      Thanks,

      Ihon

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      • Sinux
        Sinux last edited by

        Hi Ihon,

        did you migrate kopano?

        Sinux

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        • Ihon
          Ihon last edited by

          Yes, a long time ago I migrated from ZCP7.2 to Kopano.

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          • Sinux
            Sinux last edited by

            Hi Ihon,

            Did you check the attachments? It worked after migration?

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            • Ihon
              Ihon last edited by

              Hi Sinux,

              yes, after migration it worked.
              Now it is not working anymore and I assume it has nothing to do with the update from ZCP.

              Regards,

              Ihon

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              • Sinux
                Sinux last edited by

                Is the error still current? Have you checked all log (also mysql). Is there enough space on the server (df -h)?
                Browser Cache???

                Ihon 1 Reply Last reply Reply Quote 0
                • Ihon
                  Ihon @Sinux last edited by

                  @Sinux
                  Error still existing, checked all logs, nothing in, more than enough space free, cache cleared multiple times and it is happening for all user on the server

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                  • Sinux
                    Sinux last edited by

                    Maybe some Kopano update overwrites values in the server.cfg? Path to the attachments?
                    Did you try the last updates?

                    Ihon 1 Reply Last reply Reply Quote 0
                    • Ihon
                      Ihon @Sinux last edited by

                      @sinux Yes, I am on the latest one.
                      Will have a deeper look into this on the weekend

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