we’ve been a longtime zarafa user (50 user license) and we’ve recently moved to kopano. After one more or less hellish week my users have a lot of outstanding issues from the switch to Kopano. I was wondering if anyone here can provide solutions, workarounds or any info on this list of most acute problems :
my users have been storing messages in files (.msg files) to keep important mails together with other legal stuff. These can no longer be opened.
Many users do a lot of sorting and storing attachments from incoming mails to a fileserver. The attachments can’t be dragged and dropped from the mails to an explorer window like they have been doing for the last decades. Save as, and pointing to the desired locations for each file is very time consuming and extremely counter productive.
Saving 10 attachments in 1 mail has to done separately for each attachment? We could live with that if drag and drop would work from webapp to server.
Attachments for known applications like docx and xslx open a ‘save as’ prompt in stead of opening the program directly. In explorer these programs load with double click. Does kopano webapp have a separate preferred program list?
Replying a mail wil draw blue lines next to the old mail below the reply. My users dont like that, they often have to comment within loads of legal statements, withing the previous mail, and when this mail is going back and forth 5 times those blue lines become very annoying and ‘ugly’. Obviously this only occurs using html mail content, perhaps there is some CSS file where this can be changed?
Kopano DeskApp, each time they log in, the activate ‘use this profile as default’ but each time they are being asked again with the option to activate ‘use this profile as default’ with no effect
Our marketing and commercial guys stay on outlook because of outlook specific plugins for markteering platforms, were very suprised that adress lists in public folders can no longer be used as contacts. It took me a while to educate them about correct use of public folders with shared contact lists etc and store data in a manner that every team member can access each project’s related data. Given the nature of their job, they are extremely unhappy by the lack of this feature.
Im sure theres more issues but these are the most urgent ones. Any comment of help is very much appreciated.
edit as requested:
outlook version 2013 - KopanoOLExtension-1.3-156-combined.exe