Connect to Mailbox of an other user

  • How can I configure to see the Inbox of a different user?

    Before I migrate to Kopano we use Zarafa (MAPI) and there I can open/connect me to other persons Inbox. But with the Z-Push I can only select Public Folders as additional Folders - is that right or have i missing some setting?

  • Hello @MyKey0815,

    if you are using z-push for outlook (i suppose you do), you need to install the outlook-plugin “Kopano Outlook Extension” short, KOE (current stable 1.4.209)

    via that you can open shared folders if the user has permission on them.



  • Thank you for the reply.

    I have installed KOE and I only see the “Öffentliche Ordner” Folder - but I migrate from Zarafa to Kopano. Should it be that the permissions that set before are gone?

  • normally the permissions are imported (in my installation no problems) settings can be done via mapi connection (like webapp) - z-push doesnt provide permissions (yet)

    /EDIT: if you search a username in koe “Geteilte Ordner” it should find them even without permission, but you cant access them or open them.
    Did you sync the global addressbook to your outlook-clients?


  • @mykey0815

    Hi you must first run a GAB sync on the server to see the other mail accounts - look at this dicumentation:


  • KOE needs also permissions on the highest level of the mailbox. It’s not possible to set it only on one folder (like the inbox).
    The permission can be “no rights”, but the user needs to be there.

Log in to reply