Server.log - Error setSyncStatus(): collision



  • Hello,
    after migration zarafa 7.2.4 to kopano server everything looks good and works fine.
    I build a new server on Debian 9.0 with webapp and files plugin.
    Finaly I import the sql-dump and attachments from the zarafa server.

    Now I get the following cyclic repeating errors in the server.log:

    Fri Aug 18 14:31:45 2017: [info   ] Starting kopano-server version 8.4.90 (pid 946)
    Fri Aug 18 14:31:45 2017: [info   ] Using epoll events
    Fri Aug 18 14:31:45 2017: [notice ] Listening for TCP connections on port 236
    Fri Aug 18 14:31:45 2017: [info   ] Coredump status left at system default.
    Fri Aug 18 14:31:45 2017: [notice ] Listening for priority pipe connections on /var/run/kopano/prio.sock
    Fri Aug 18 14:31:45 2017: [notice ] Listening for pipe connections on /var/run/kopano/server.sock
    Fri Aug 18 14:31:45 2017: [notice ] Connection to database 'kopano' succeeded
    Fri Aug 18 14:31:46 2017: [notice ] Querying database for searchfolders. This may take a while.
    Fri Aug 18 14:31:46 2017: [notice ] Loading search folders.
    Fri Aug 18 14:31:46 2017: [notice ] Done loading search folders.
    Fri Aug 18 14:31:46 2017: [notice ] Startup succeeded on pid 946
    Fri Aug 18 14:31:49 2017: [error  ] setSyncStatus(): collision
    Fri Aug 18 12:43:51 2017: [error  ] Previous message logged 13 times
    Fri Aug 18 12:43:51 2017: [warning] Replacing notification request for ID 9410552718351475847
    Fri Aug 18 12:43:52 2017: [error  ] setSyncStatus(): collision
    Fri Aug 18 12:52:14 2017: [error  ] Previous message logged 100 times
    Fri Aug 18 12:55:30 2017: [error  ] setSyncStatus(): collision
    Fri Aug 18 13:03:52 2017: [error  ] Previous message logged 100 times
    Fri Aug 18 13:03:52 2017: [error  ] setSyncStatus(): collision
    Fri Aug 18 13:12:15 2017: [error  ] Previous message logged 100 times
    Fri Aug 18 13:12:15 2017: [error  ] setSyncStatus(): collision
    ........
    Fri Aug 18 14:16:32 2017: [error  ] Previous message logged 100 times
    Fri Aug 18 14:16:32 2017: [error  ] setSyncStatus(): collision
    Fri Aug 18 14:24:54 2017: [error  ] Previous message logged 100 times
    Fri Aug 18 14:24:54 2017: [error  ] setSyncStatus(): collision
    

    Whats wrong? Has anybody an idea?

    regards
    Han



  • Hello again,
    after updating Kopano core from build 8.4.90.87 to 8.4.90.118 the same error in server.log appear. Every day this error approximately 420 times in the server.log.

    Does nobody has an idea how the error can be fixed?
    I would be very happy about a reply.

    Han


  • Kopano



  • Hi Felix,

    thank you for your reply.
    I’ve tried your solution rebuilding the searchfoldes, but nothing happend.

    Here is the log:

    Sun Sep  3 21:20:44 2017: [warning] Shutting down
    Sun Sep  3 21:20:44 2017: [notice ] Still waiting for 8 worker threads to exit
    Sun Sep  3 21:20:45 2017: [info   ] Shutdown all current sessions
    Sun Sep  3 21:22:49 2017: [info   ] Audit logging not enabled.
    Sun Sep  3 21:22:49 2017: [info   ] Starting kopano-server version 8.4.90 (pid 49225)
    Sun Sep  3 21:22:49 2017: [info   ] Using epoll events
    Sun Sep  3 21:22:49 2017: [notice ] Listening for TCP connections on port 236
    Sun Sep  3 21:22:49 2017: [info   ] Coredump status left at system default.
    Sun Sep  3 21:22:49 2017: [notice ] Listening for priority pipe connections on /var/run/kopano/prio.sock
    Sun Sep  3 21:22:49 2017: [notice ] Listening for pipe connections on /var/run/kopano/server.sock
    Sun Sep  3 21:22:49 2017: [notice ] Connection to database 'kopano' succeeded
    Sun Sep  3 21:22:49 2017: [notice ] Querying database for searchfolders. This may take a while.
    Sun Sep  3 21:22:49 2017: [notice ] Loading search folders.
    Sun Sep  3 21:22:49 2017: [notice ] Done loading search folders.
    Sun Sep  3 21:22:49 2017: [crit   ] Starting rebuild of search folders... This may take a while.
    Sun Sep  3 21:22:49 2017: [crit   ]   Rebuilding searchfolders of store 3
    Sun Sep  3 21:22:52 2017: [crit   ]   Rebuilding searchfolders of store 29
    Sun Sep  3 21:22:53 2017: [crit   ]   Rebuilding searchfolders of store 55
    Sun Sep  3 21:22:53 2017: [crit   ]   Rebuilding searchfolders of store 81
    Sun Sep  3 21:22:54 2017: [info   ] Finished rebuild.
    Sun Sep  3 21:22:54 2017: [notice ] Startup succeeded on pid 49228
    Sun Sep  3 21:22:54 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 21:25:39 2017: [info   ] Audit logging not enabled.
    Sun Sep  3 21:28:09 2017: [info   ] Starting kopano-server version 8.4.90 (pid 49541)
    Sun Sep  3 21:28:09 2017: [info   ] Using epoll events
    Sun Sep  3 21:28:09 2017: [notice ] Listening for TCP connections on port 236
    Sun Sep  3 21:28:09 2017: [info   ] Coredump status left at system default.
    Sun Sep  3 21:28:09 2017: [notice ] Listening for priority pipe connections on /var/run/kopano/prio.sock
    Sun Sep  3 21:28:09 2017: [notice ] Listening for pipe connections on /var/run/kopano/server.sock
    Sun Sep  3 21:28:09 2017: [notice ] Connection to database 'kopano' succeeded
    Sun Sep  3 21:28:09 2017: [notice ] Querying database for searchfolders. This may take a while.
    Sun Sep  3 21:28:09 2017: [notice ] Loading search folders.
    Sun Sep  3 21:28:09 2017: [notice ] Done loading search folders.
    Sun Sep  3 21:28:09 2017: [notice ] Startup succeeded on pid 49541
    Sun Sep  3 21:28:11 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 21:36:33 2017: [error  ] Previous message logged 100 times
    Sun Sep  3 21:36:33 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 21:44:56 2017: [error  ] Previous message logged 100 times
    Sun Sep  3 21:44:56 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 21:53:18 2017: [error  ] Previous message logged 100 times
    Sun Sep  3 21:53:18 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 22:00:04 2017: [error  ] Previous message logged 80 times
    Sun Sep  3 22:00:04 2017: [info   ] Start scheduled softdelete clean up
    Sun Sep  3 22:00:05 2017: [info   ] Softdelete done: removed 0 stores, 0 folders, and 0 messages
    Sun Sep  3 22:00:05 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 22:08:26 2017: [error  ] Previous message logged 100 times
    Sun Sep  3 22:08:26 2017: [error  ] setSyncStatus(): collision
    Sun Sep  3 22:13:00 2017: [error  ] Previous message logged 54 times
    ....
    

    Han


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