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    Server.log - Error setSyncStatus(): collision

    Kopano Groupware Core
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    • Han
      Han last edited by fbartels

      Hello,
      after migration zarafa 7.2.4 to kopano server everything looks good and works fine.
      I build a new server on Debian 9.0 with webapp and files plugin.
      Finaly I import the sql-dump and attachments from the zarafa server.

      Now I get the following cyclic repeating errors in the server.log:

      Fri Aug 18 14:31:45 2017: [info   ] Starting kopano-server version 8.4.90 (pid 946)
Fri Aug 18 14:31:45 2017: [info   ] Using epoll events
Fri Aug 18 14:31:45 2017: [notice ] Listening for TCP connections on port 236
Fri Aug 18 14:31:45 2017: [info   ] Coredump status left at system default.
Fri Aug 18 14:31:45 2017: [notice ] Listening for priority pipe connections on /var/run/kopano/prio.sock
Fri Aug 18 14:31:45 2017: [notice ] Listening for pipe connections on /var/run/kopano/server.sock
Fri Aug 18 14:31:45 2017: [notice ] Connection to database 'kopano' succeeded
Fri Aug 18 14:31:46 2017: [notice ] Querying database for searchfolders. This may take a while.
Fri Aug 18 14:31:46 2017: [notice ] Loading search folders.
Fri Aug 18 14:31:46 2017: [notice ] Done loading search folders.
Fri Aug 18 14:31:46 2017: [notice ] Startup succeeded on pid 946
Fri Aug 18 14:31:49 2017: [error  ] setSyncStatus(): collision
Fri Aug 18 12:43:51 2017: [error  ] Previous message logged 13 times
Fri Aug 18 12:43:51 2017: [warning] Replacing notification request for ID 9410552718351475847
Fri Aug 18 12:43:52 2017: [error  ] setSyncStatus(): collision
Fri Aug 18 12:52:14 2017: [error  ] Previous message logged 100 times
Fri Aug 18 12:55:30 2017: [error  ] setSyncStatus(): collision
Fri Aug 18 13:03:52 2017: [error  ] Previous message logged 100 times
Fri Aug 18 13:03:52 2017: [error  ] setSyncStatus(): collision
Fri Aug 18 13:12:15 2017: [error  ] Previous message logged 100 times
Fri Aug 18 13:12:15 2017: [error  ] setSyncStatus(): collision
........
Fri Aug 18 14:16:32 2017: [error  ] Previous message logged 100 times
Fri Aug 18 14:16:32 2017: [error  ] setSyncStatus(): collision
Fri Aug 18 14:24:54 2017: [error  ] Previous message logged 100 times
Fri Aug 18 14:24:54 2017: [error  ] setSyncStatus(): collision

      Whats wrong? Has anybody an idea?

      regards
      Han

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      • Han
        Han last edited by Han

        Hello again,
        after updating Kopano core from build 8.4.90.87 to 8.4.90.118 the same error in server.log appear. Every day this error approximately 420 times in the server.log.

        Does nobody has an idea how the error can be fixed?
        I would be very happy about a reply.

        Han

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        • fbartels
          fbartels Kopano last edited by

          Hi @Han ,

          you can find a (possible) solution in https://forums.zarafa.com/showthread.php?11854-Errors-in-server-log-after-Migration-to-other-Hardware&p=55044&viewfull=1#post55044

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • Han
            Han last edited by

            Hi Felix,

            thank you for your reply.
            I’ve tried your solution rebuilding the searchfoldes, but nothing happend.

            Here is the log:

            Sun Sep  3 21:20:44 2017: [warning] Shutting down
Sun Sep  3 21:20:44 2017: [notice ] Still waiting for 8 worker threads to exit
Sun Sep  3 21:20:45 2017: [info   ] Shutdown all current sessions
Sun Sep  3 21:22:49 2017: [info   ] Audit logging not enabled.
Sun Sep  3 21:22:49 2017: [info   ] Starting kopano-server version 8.4.90 (pid 49225)
Sun Sep  3 21:22:49 2017: [info   ] Using epoll events
Sun Sep  3 21:22:49 2017: [notice ] Listening for TCP connections on port 236
Sun Sep  3 21:22:49 2017: [info   ] Coredump status left at system default.
Sun Sep  3 21:22:49 2017: [notice ] Listening for priority pipe connections on /var/run/kopano/prio.sock
Sun Sep  3 21:22:49 2017: [notice ] Listening for pipe connections on /var/run/kopano/server.sock
Sun Sep  3 21:22:49 2017: [notice ] Connection to database 'kopano' succeeded
Sun Sep  3 21:22:49 2017: [notice ] Querying database for searchfolders. This may take a while.
Sun Sep  3 21:22:49 2017: [notice ] Loading search folders.
Sun Sep  3 21:22:49 2017: [notice ] Done loading search folders.
Sun Sep  3 21:22:49 2017: [crit   ] Starting rebuild of search folders... This may take a while.
Sun Sep  3 21:22:49 2017: [crit   ]   Rebuilding searchfolders of store 3
Sun Sep  3 21:22:52 2017: [crit   ]   Rebuilding searchfolders of store 29
Sun Sep  3 21:22:53 2017: [crit   ]   Rebuilding searchfolders of store 55
Sun Sep  3 21:22:53 2017: [crit   ]   Rebuilding searchfolders of store 81
Sun Sep  3 21:22:54 2017: [info   ] Finished rebuild.
Sun Sep  3 21:22:54 2017: [notice ] Startup succeeded on pid 49228
Sun Sep  3 21:22:54 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 21:25:39 2017: [info   ] Audit logging not enabled.
Sun Sep  3 21:28:09 2017: [info   ] Starting kopano-server version 8.4.90 (pid 49541)
Sun Sep  3 21:28:09 2017: [info   ] Using epoll events
Sun Sep  3 21:28:09 2017: [notice ] Listening for TCP connections on port 236
Sun Sep  3 21:28:09 2017: [info   ] Coredump status left at system default.
Sun Sep  3 21:28:09 2017: [notice ] Listening for priority pipe connections on /var/run/kopano/prio.sock
Sun Sep  3 21:28:09 2017: [notice ] Listening for pipe connections on /var/run/kopano/server.sock
Sun Sep  3 21:28:09 2017: [notice ] Connection to database 'kopano' succeeded
Sun Sep  3 21:28:09 2017: [notice ] Querying database for searchfolders. This may take a while.
Sun Sep  3 21:28:09 2017: [notice ] Loading search folders.
Sun Sep  3 21:28:09 2017: [notice ] Done loading search folders.
Sun Sep  3 21:28:09 2017: [notice ] Startup succeeded on pid 49541
Sun Sep  3 21:28:11 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 21:36:33 2017: [error  ] Previous message logged 100 times
Sun Sep  3 21:36:33 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 21:44:56 2017: [error  ] Previous message logged 100 times
Sun Sep  3 21:44:56 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 21:53:18 2017: [error  ] Previous message logged 100 times
Sun Sep  3 21:53:18 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 22:00:04 2017: [error  ] Previous message logged 80 times
Sun Sep  3 22:00:04 2017: [info   ] Start scheduled softdelete clean up
Sun Sep  3 22:00:05 2017: [info   ] Softdelete done: removed 0 stores, 0 folders, and 0 messages
Sun Sep  3 22:00:05 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 22:08:26 2017: [error  ] Previous message logged 100 times
Sun Sep  3 22:08:26 2017: [error  ] setSyncStatus(): collision
Sun Sep  3 22:13:00 2017: [error  ] Previous message logged 54 times
....

            Han

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