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    Webapp - Certificate auth fails

    Kopano WebApp
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    • Stril
      Stril last edited by

      Hi!

      No! The problem still exists!

      I am not able to get the authentication fully working.
      If it was not clear: After the “401” error in the console, zarafa-webapp stays in the picture of the “loading-circle”.

      I really Need help.

      Regards,
      Stril

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @Stril last edited by

        Hi @stril ,

        I have seen occasional 401 errors in the logging, when utilizing SSO. In the past this never interfered with the functionality (its rather an internal function that tries to reuse the user password, which is now not available).

        Since you already have a support ticket open I would recommend to pursue this further with our support.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • Stril
          Stril last edited by

          Hi Felix!

          Yes, I opened a support ticket on 09-08-2017, but I did not get any answer on it since 11-08-2017

          I really hope to get help…

          Regards

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Stril last edited by

            HI @stril ,

            it often help replying to a ticket again if you did not get a reply in a while.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            Stril 1 Reply Last reply Reply Quote 0
            • Stril
              Stril @fbartels last edited by

              @fbartels
              I updated the ticket, but nobody cares about it…

              I really hope to find a solution for this. Cert-Auth works, but not in combination with basic-auth.

              Regards

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @Stril last edited by

                Hi @stril ,

                I’ve triggered our support about your ticket. Apparently they have been busy internally with it, but did not yet communicate back.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • Stril
                  Stril last edited by

                  Hi!

                  Three weeks later - still no response from your support-team although covered by premium support…

                  Regards

                  fbartels 1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano @Stril last edited by fbartels

                    @stril I’ve sent another reminder to our support team.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • Stril
                      Stril last edited by

                      Hi!

                      Thank you for your help. One of your colleagues answered to the ticket and helped me to find the problem:

                      My basic auth was configured as:

                      AuthUserFile /var/www/webapphttps/.htpasswd
                      AuthGroupFile /dev/null
                      AuthName "Sicherheitsabfrage"
                      AuthType Basic
                      <Limit GET>
                      require valid-user
                      </Limit>
                      

                      –> That does lead to the 401 error

                      AuthUserFile /var/www/webapphttps/.htpasswd
                      AuthGroupFile /dev/null
                      AuthName "Sicherheitsabfrage"
                      AuthType Basic
                      #<Limit GET>
                      require valid-user
                      #</Limit>
                      

                      Removing the “Limit” solved the problem.

                      Thank you and best wishes

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