Error Installing Kopano ADS Extension MMC

  • I tried to install the Kopano ADS Externsion MMC on my Windows 10 Pro System. It exited with an error.
    Here the last lines of the error.log:

    === Logging stopped: 19.07.2017 13:32:47 ===
    MSI © (D4:18) [13:32:47:030]: Note: 1: 1708
    MSI © (D4:18) [13:32:47:031]: Product: Kopano ADS – Installation failed.

    MSI © (D4:18) [13:32:47:032]: Windows Installer installed the product. Product Name: Kopano ADS. Product Version: 1.0.70. Product Language: 1033. Manufacturer: Kopano. Installation success or error status: 1603.

    MSI © (D4:18) [13:32:47:034]: Grabbed execution mutex.
    MSI © (D4:18) [13:32:47:034]: Cleaning up uninstalled install packages, if any exist
    MSI © (D4:18) [13:32:47:036]: MainEngineThread is returning 1603
    === Verbose logging stopped: 19.07.2017 13:32:47 ===

  • Kopano

    @ekpack did it now work, or didn’t it work?

  • The installation on the Domain Controller worked, as i wrote in the other thread.
    But now i wanted to install the Kopano MMC on my Windows 10 Pro Workstation, because i have the RSAT-Tools installed, but the installation doesn’t work.

  • 0_1500468182771_screenshot.32.png 0_1500468187429_screenshot.33.png 0_1500468191043_screenshot.34.png

  • @ekpack
    I’m loosing my hair with this ADS MMC plugin too…
    Does it work as expected on the DC itself? Does it show the kopano tabs under users/groups etc?
    On which system did you install it?

    For the issues your’e having… I have/had the exact same error as you in multiple occasions.
    I suppose you’re installing it on a W10-64bit system, right (I’m assuming from the path)?

    I managed to “solve” this by executing an elevated command prompt and starting the installation from there.
    msiexec /log kopano.log /i Kopano-ads…msi (or just start the msi)
    It installed “successfully” that way. I’m using the “” because i cannot manage to make this MMC plugin/extensions work anywhere… no [kopano tabs] showing in DSA.MSC anywhere…
    I tried on Win2K8R2 (member), Win2K8 (DC), Win7 (member with RSAT)… no luck :(


  • Hello mculibk,

    On the DC it works without a problem.
    On my own workstation (Windows 10 64 Bit Pro) the installation fails.
    i’ll give it a try with the prompt (elevated rights).

  • This time it worked!
    The elevated prompt did it!
    Thank you very much!

    I now have the tabs in the MMC on my Win10 (member with RSAT) and on my W2012R2 DC.

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