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    webapp e-mail export - e-mai cannot be found

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    • kmeyer
      kmeyer last edited by

      Hi,

      I got a problem at testing new server with e-mail export:
      sending to owncloud does not work an to save as .eml too.
      “Senden an…” does work.

      e-mail cannot be found, which is of course wrong, because it can be opened.

      WebApp: 6.0.0.22+2006.1
      Kopano Core: 10.0.6
      Ubuntu 20.04

      b45b4f54-5c6c-47f2-af14-5d049525b18d-image.png

      Any Ideas ?

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      • kmeyer
        kmeyer last edited by kmeyer

        update: older messages can be exported.

        it looks like the attachments are not yet completely on the new server, can that be? Even if an email has no attachments at all?

        kmeyer fbartels 2 Replies Last reply Reply Quote 0
        • kmeyer
          kmeyer @kmeyer last edited by

          Hi, I’m right, after update of attachment files everything works fine …

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          • fbartels
            fbartels Kopano @kmeyer last edited by

            @kmeyer said in webapp e-mail export - e-mai cannot be found:

            it looks like the attachments are not yet completely on the new server, can that be?

            just for the record. The export uses the stored rfc message if one has been generated. Which apparently has been the case on your old system. These messages are stored alongside the attachments so if there is a database reference to the message, but its actually not found on disk then what you have seen is the expected behaviour.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

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