Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    How can I report a packaging issue with Kopano Groupware Core?

    Kopano WebApp
    2
    7
    324
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • nickh
      nickh last edited by

      I’ve just reported one with z-push and now I am locked to z-push in jira?

      The issue is that nowhere in the 8.7.20 suite for el7 is there a requirement for php. This is a basic requirement and manifests itself as the Webapp just showing raw php code rather than a pretty web page.

      In the past, z-push-common used to require php but this requirement has been dropped (or changed to php(language)) so php does not get installed.

      Since both are written in php I find it a strange omission.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @nickh last edited by

        Hi @nickh,

        technically its more related to Kopano WebApp, therefore I have moved your question over into the WebApp section.

        My question would be similar to the one I raised in https://forum.kopano.io/post/20025. Which exact version are you currently using and which repo did you configure for it?

        But back to the main question:

        How can I report a packaging issue with Kopano Groupware Core?

        If you have a Kopano subscription its always worthwhile opening up a ticket with the Kopano support for any issues or bugs you have encountered. Opening up a ticket ensures that problems that are affecting customers get properly prioritised.

        If you do not have a subscription and think you have encountered something security related, then you could report this at https://kopano.com/security/. For everything else this forum is the best platform.

        If you do not have a valid subscriptio

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • nickh
          nickh last edited by nickh

          I do have a subscription as I am the maintainer for our distro (ClearOS). I raised the issue on Friday and I am waiting for an answer.

          I am using Kopano 8.7.20, webapp-3.5.14 and z-push-common 2.6.2 from the new kopano repo as I have mentioned in the other post.

          What surprised me is that I could raise issues for z-push at jira.kopano.io this morning (https://jira.kopano.io/browse/ZP-1627 and z-push-common has lost its requires of php) but I could not select the Kopano Core app to raise an issue against it, only z-push.

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @nickh last edited by

            @nickh said in How can I report a packaging issue with Kopano Groupware Core?:

            What surprised me is that I could raise issues for z-push at jira.kopano.io t[…[ but I could not select the Kopano Core app to raise an issue against it,

            Yes, that is expected. We do not allow externals to create issues directly. Each interaction either goes through our support (as already recommended) or this fourm.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • nickh
              nickh last edited by

              Then it would be nice if support responded …

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @nickh last edited by

                @nickh monday was a public holiday here, I am sure they will get back to you soon.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • nickh
                  nickh last edited by

                  It looks like they will fix the issue in z-push but only 2.6.4 as 2.6.3 is already in testing.

                  It does not look like they have taken onboard that there is also an issue with Webapp where it has never been specified.

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post