[SOLVED] Missing or broken RSS folder - how to repair?



  • I’ve migrated the data from a ZCP 7 install to a fresh KC 8 and the errors that i have with a couple of users has been migrated across. This is good in that it shows that the data is the problem.

    One particular oddity is a broken or missing RSS folder.
    If i run the python script to change the localised folder names on a good user i get:

    python localise-folders.py -u foo --lang en_gb
    foo
    foo: Changing localized folder names to "en_gb"
    junk
    tasks
    journal
    wastebasket
    inbox
    sentmail
    outbox
    calendar
    rss
    drafts
    contacts
    notes
    suggested_contacts
    

    If i run it on the user with the broken rss folder i get:

    python localise-folders.py -u foo2 --lang en_gb
    foo2
    foo2: Changing localized folder names to "en_gb"
    junk
    tasks
    journal
    wastebasket
    inbox
    sentmail
    outbox
    calendar
    rss
    Traceback (most recent call last):
      File "localise-folders.py", line 119, in <module>
        main()
      File "localise-folders.py", line 112, in main
        folderobject.prop(PR_DISPLAY_NAME).set_value(localizedname)
    AttributeError: 'NoneType' object has no attribute 'prop'
    

    Anyone know how to correctly recreate the rss folder?

    G



  • There are other odd things with the foo2 user’s store too.
    I created a Contacts folder with the recreate system folder python script and the folder is listed in webapp but isn’t listed using the listfolders.php in z-push.

    php /usr/share/z-push/backend/kopano/listfolders.php -l foo2
    Available folders in store 'foo2':
    --------------------------------------------------
    Folder name:	Suggested Contacts
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee074aa02000000
    Type:		SYNC_FOLDER_TYPE_USER_CONTACT
    
    Folder name:	Junk E-mail
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee06daa02000000
    Type:		SYNC_FOLDER_TYPE_USER_MAIL
    
    Folder name:	Tasks
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee06caa02000000
    Type:		SYNC_FOLDER_TYPE_USER_TASK
    
    Folder name:	Notes
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee06baa02000000
    Type:		SYNC_FOLDER_TYPE_USER_NOTE
    
    Folder name:	Drafts
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee069aa02000000
    Type:		SYNC_FOLDER_TYPE_USER_MAIL
    
    Folder name:	Calendar
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee068aa02000000
    Type:		SYNC_FOLDER_TYPE_USER_APPOINTMENT
    
    Folder name:	Sent Items
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee066aa02000000
    Type:		SYNC_FOLDER_TYPE_USER_MAIL
    
    Folder name:	Deleted Items
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee065aa02000000
    Type:		SYNC_FOLDER_TYPE_USER_MAIL
    
    Folder name:	Inbox
    Folder ID:	019026a9ffa5497a8db81d23c9a23ee063aa02000000
    Type:		SYNC_FOLDER_TYPE_USER_MAIL
    

    G


  • Kopano

    @Galen honestly i would either comment out the rss folder from the localise-folders script, or extend https://stash.kopano.io/projects/KSC/repos/core-tools/browse/recreate-systemfolders.py to also create the rss folder.

    I don’t think there is any recent client that is making use of that folder.



  • That’s fair enough for the RSS folder.

    Any idea why the Contacts folder isn’t listed by listfolders.php?

    G


  • Kopano

    @Galen we had a while ago an effect in Z-Push that the script specifically only listed folders with a folderid of a given length, but since creating the script the folderid got longer.

    Since you are not specifying your versions that could be the case.



  • With z-push 2.3.7 PHP-MAPI 8.4.0.-1004 listfolders.php doesn’t list the newly created contact folder.

    Trying to create Contacts didn’t work initially. I had to create a folder with a different name before Contacts didn’t return an error.

    python recreate-systemfolders.py --user foo.old --create Contacts --systemfolder contacts

    User('foo.old')
    create tmp folder Contacts
    Traceback (most recent call last):
      File "recreate-systemfolders.py", line 103, in <module>
        main()
      File "recreate-systemfolders.py", line 52, in main
        tmp = user.store.subtree.create_folder(str(name))
      File "/usr/lib/python2.7/dist-packages/kopano/folder.py", line 508, in create_folder
        folder = self.folder(path, create=True)
      File "/usr/lib/python2.7/dist-packages/kopano/folder.py", line 432, in folder
        path = getattr(self.store, ENGLISH_FOLDER_MAP[path]).name
    AttributeError: 'NoneType' object has no attribute 'name'
    

    This worked:
    python recreate-systemfolders.py --user foo.old --create Cont --systemfolder contacts

    Trying to create Contacts after the Cont folder was created appears to work but the folder doesn’t show in webapp.

    python recreate-systemfolders.py --user foo.old --create Contacts --systemfolder contacts

    User('foo.old')
    create tmp folder Contacts
    Promote new folder to be a system folder
    

    This user looks pretty broken. I think migrating the messages to a fresh user is my best option - if i get to resolve the issues i posted in my other thread.

    G



  • For anyone that comes across this thread after searching for how to fix/repair user accounts:

    Export the broken user account with kopano-backup
    Rename or remove broken user with kopano-admin
    Create new user with required password etc with kopano-admin
    Restore user data with kopano-backup

    All folders are recreated and the old data is overlaid.

    G


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