[SOLVED] Missing or broken RSS folder - how to repair?

Galen

I’ve migrated the data from a ZCP 7 install to a fresh KC 8 and the errors that i have with a couple of users has been migrated across. This is good in that it shows that the data is the problem.

One particular oddity is a broken or missing RSS folder.
If i run the python script to change the localised folder names on a good user i get:

python localise-folders.py -u foo --lang en_gb
foo
foo: Changing localized folder names to "en_gb"
junk
tasks
journal
wastebasket
inbox
sentmail
outbox
calendar
rss
drafts
contacts
notes
suggested_contacts

If i run it on the user with the broken rss folder i get:

python localise-folders.py -u foo2 --lang en_gb
foo2
foo2: Changing localized folder names to "en_gb"
junk
tasks
journal
wastebasket
inbox
sentmail
outbox
calendar
rss
Traceback (most recent call last):
  File "localise-folders.py", line 119, in <module>
    main()
  File "localise-folders.py", line 112, in main
    folderobject.prop(PR_DISPLAY_NAME).set_value(localizedname)
AttributeError: 'NoneType' object has no attribute 'prop'

Anyone know how to correctly recreate the rss folder?

G

Galen

There are other odd things with the foo2 user’s store too.
I created a Contacts folder with the recreate system folder python script and the folder is listed in webapp but isn’t listed using the listfolders.php in z-push.

php /usr/share/z-push/backend/kopano/listfolders.php -l foo2
Available folders in store 'foo2':
--------------------------------------------------
Folder name:	Suggested Contacts
Folder ID:	019026a9ffa5497a8db81d23c9a23ee074aa02000000
Type:		SYNC_FOLDER_TYPE_USER_CONTACT

Folder name:	Junk E-mail
Folder ID:	019026a9ffa5497a8db81d23c9a23ee06daa02000000
Type:		SYNC_FOLDER_TYPE_USER_MAIL

Folder name:	Tasks
Folder ID:	019026a9ffa5497a8db81d23c9a23ee06caa02000000
Type:		SYNC_FOLDER_TYPE_USER_TASK

Folder name:	Notes
Folder ID:	019026a9ffa5497a8db81d23c9a23ee06baa02000000
Type:		SYNC_FOLDER_TYPE_USER_NOTE

Folder name:	Drafts
Folder ID:	019026a9ffa5497a8db81d23c9a23ee069aa02000000
Type:		SYNC_FOLDER_TYPE_USER_MAIL

Folder name:	Calendar
Folder ID:	019026a9ffa5497a8db81d23c9a23ee068aa02000000
Type:		SYNC_FOLDER_TYPE_USER_APPOINTMENT

Folder name:	Sent Items
Folder ID:	019026a9ffa5497a8db81d23c9a23ee066aa02000000
Type:		SYNC_FOLDER_TYPE_USER_MAIL

Folder name:	Deleted Items
Folder ID:	019026a9ffa5497a8db81d23c9a23ee065aa02000000
Type:		SYNC_FOLDER_TYPE_USER_MAIL

Folder name:	Inbox
Folder ID:	019026a9ffa5497a8db81d23c9a23ee063aa02000000
Type:		SYNC_FOLDER_TYPE_USER_MAIL

G

fbartels

@Galen honestly i would either comment out the rss folder from the localise-folders script, or extend https://stash.kopano.io/projects/KSC/repos/core-tools/browse/recreate-systemfolders.py to also create the rss folder.

I don’t think there is any recent client that is making use of that folder.

Galen

That’s fair enough for the RSS folder.

Any idea why the Contacts folder isn’t listed by listfolders.php?

G

fbartels

@Galen we had a while ago an effect in Z-Push that the script specifically only listed folders with a folderid of a given length, but since creating the script the folderid got longer.

Since you are not specifying your versions that could be the case.

Galen

With z-push 2.3.7 PHP-MAPI 8.4.0.-1004 listfolders.php doesn’t list the newly created contact folder.

Trying to create Contacts didn’t work initially. I had to create a folder with a different name before Contacts didn’t return an error.

python recreate-systemfolders.py --user foo.old --create Contacts --systemfolder contacts

User('foo.old')
create tmp folder Contacts
Traceback (most recent call last):
  File "recreate-systemfolders.py", line 103, in <module>
    main()
  File "recreate-systemfolders.py", line 52, in main
    tmp = user.store.subtree.create_folder(str(name))
  File "/usr/lib/python2.7/dist-packages/kopano/folder.py", line 508, in create_folder
    folder = self.folder(path, create=True)
  File "/usr/lib/python2.7/dist-packages/kopano/folder.py", line 432, in folder
    path = getattr(self.store, ENGLISH_FOLDER_MAP[path]).name
AttributeError: 'NoneType' object has no attribute 'name'

This worked:
python recreate-systemfolders.py --user foo.old --create Cont --systemfolder contacts

Trying to create Contacts after the Cont folder was created appears to work but the folder doesn’t show in webapp.

python recreate-systemfolders.py --user foo.old --create Contacts --systemfolder contacts

User('foo.old')
create tmp folder Contacts
Promote new folder to be a system folder

This user looks pretty broken. I think migrating the messages to a fresh user is my best option - if i get to resolve the issues i posted in my other thread.

G

Galen

For anyone that comes across this thread after searching for how to fix/repair user accounts:

Export the broken user account with kopano-backup
Rename or remove broken user with kopano-admin
Create new user with required password etc with kopano-admin
Restore user data with kopano-backup

All folders are recreated and the old data is overlaid.

G