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    • bbc
      bbc last edited by

      Hi everybody!
      Give me any advise, please. I’ve got a problem with attachment encoding in webapp if it names in ru_RU. When I’m trying to download attachment - the name of file looks like this - Ð_лаÑ_Ñ_Ñ_.JPG.
      In the webapp window it looks normal:
      14c8ab02-9dcd-4609-b207-ed3ba13dae8f-image.png
      Locale is set to ru_RU.utf-8. Storages created with the same locale ru_RU.Utf-8 and works normal.

      May be the problem because of database charset?

      MariaDB [(none)]> SELECT * FROM INFORMATION_SCHEMA.SCHEMATA;
      +--------------+--------------------+----------------------------+------------------------+----------+
      | CATALOG_NAME | SCHEMA_NAME        | DEFAULT_CHARACTER_SET_NAME | DEFAULT_COLLATION_NAME | SQL_PATH |
      +--------------+--------------------+----------------------------+------------------------+----------+
      | def          | kopano             | utf8mb4                    | utf8mb4_general_ci     | NULL     |
      +--------------+--------------------+----------------------------+------------------------+----------+
      

      I’ve installed Kopano Core on Ubuntu 20.04. Took packages from OS repo.

      kopano-backup 8.7.0-7ubuntu1
      kopano-common 8.7.0-7ubuntu1
      kopano-contacts:amd64 8.7.0-7ubuntu1
      kopano-core 8.7.0-7ubuntu1
      kopano-dagent 8.7.0-7ubuntu1
      kopano-gateway 8.7.0-7ubuntu1
      kopano-ical 8.7.0-7ubuntu1
      kopano-l10n 8.7.0-7ubuntu1
      kopano-libs:amd64 8.7.0-7ubuntu1
      kopano-monitor 8.7.0-7ubuntu1
      kopano-search 8.7.0-7ubuntu1
      kopano-server 8.7.0-7ubuntu1
      kopano-spamd 8.7.0-7ubuntu1
      kopano-spooler 8.7.0-7ubuntu1
      kopano-utils 8.7.0-7ubuntu1
      kopano-webapp-apache2 3.5.14+dfsg1.orig-1
      kopano-webapp-common 3.5.14+dfsg1.orig-1
      kopano-webapp-titlecounter 3.5.14+dfsg1.orig-1
      kopano-webapp-webappmanual 3.5.14+dfsg1.orig-1
      python3-kopano 8.7.0-7ubuntu1
      z-push-backend-kopano 2.5.1-1
      z-push-kopano-gabsync 2.5.1-1
      

      Thanks for any advise.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @bbc last edited by

        Hi @bbc,

        unfortunately the versions are quite old and we as Kopano do not have control over all the build dependencies. Can you request a trial download from https://kopano.com/downloads-demo/ and check if the same effect is the case there as well?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        bbc 1 Reply Last reply Reply Quote 0
        • bbc
          bbc last edited by bbc

          @fbartels Thanks for your answer!

          1 Reply Last reply Reply Quote 0
          • bbc
            bbc @fbartels last edited by bbc

            @fbartels Thank you, i’ve installed 11 version. Tried upload/download attachments. There is no such problem.
            Please, can you make it clear for me?
            Kopano 8.7.0 is available for install in Ubuntu 20.04 repository. And also community continue developing 8 version, here is release 8.7.20 version https://documentation.kopano.io/kopano_changelog/kc.html
            Is it just for supporting old versions and fix bugs?

            I completely misunderstand with this release notes https://github.com/Kopano-dev/kopano-core/blob/master/RELNOTES.txt

            Help, please? What version do you recommend for new installation 11 or 8.7?
            Why there is so huge difference in version?
            Thanks

            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @bbc last edited by

              Hi @bbc,

              we are currently delivering two versions of the backend components to our customers. 8.7.x for the old installations and 9.x as part of Kopano One for the new generation of installations.

              Version 11.0 is simply the current version for our master branch, which is the main development branch. Why the difference in version? Simply because we recently switched to semantic versioning for all our products, which means once a breaking change is introduced in one of the components, the mayor version needs to be increased. And just because a version has been tagged does not necessarily mean that we are happy enough with a certain release to deliver it to our paying customers.

              If you are starting today I would recommend to go for Kopano One. I would generally not recommend to use the nightly builds for production setups, as they come without any guarantees or support.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              bbc 1 Reply Last reply Reply Quote 0
              • bbc
                bbc @fbartels last edited by

                @fbartels Thank you , it is clear to me now

                1 Reply Last reply Reply Quote 0
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