Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Autoresponder with automatically generated Mails

    Kopano Groupware Core
    2
    2
    222
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • s.stuercke
      s.stuercke last edited by fbartels

      Our environment:
      UCS 4.4 & Kopano 8.7.1.0-1 system virtualized.

      Autoresponder a forwarding to another user was set up on the rules. For normal mails this also works, but not with automatically generated mails.

      In the logfiles (mail.info) always comes:

      Kopano-Dagent [16501]: Rule "Absence Hr. Xxx ": Not forwarding autoreplies

      This has noticed this now with shipping confirmation and invoice from Amazon.

      For such mails, no absence notification needs to be shipped, but it should already be forwarded.

      How do you get a forwarding set up?

      Thank you

      logfiles (mail.info) Autoresponder OK

      Mar  3 08:35:29 ucs-01 fetchmail[19080]: Nachricht m.mustermann@mail.firma.de:1 von 1 wird gelesen (160173 Bytes) gelöscht
Mar  3 08:35:29 ucs-01 postfix/smtpd[9223]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Mar  3 08:35:30 ucs-01 postfix/smtpd[9879]: connect from localhost[127.0.0.1]
Mar  3 08:35:30 ucs-01 postfix/smtpd[9879]: 8EEA74D59C83: client=localhost[127.0.0.1], orig_queue_id=B9C1D4D59C7F, orig_client=localhost[127.0.0.1]
Mar  3 08:35:30 ucs-01 postfix/cleanup[9875]: 8EEA74D59C83: message-id=<ADR46000000089762007005056A573D11EDB9EFE4A9A0FA7383E@ENDRESS.COM>
Mar  3 08:35:30 ucs-01 postfix/qmgr[4064]: 8EEA74D59C83: from=<andreas@kunde.com>, size=161306, nrcpt=2 (queue active)
Mar  3 08:35:30 ucs-01 postfix/smtpd[9879]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=2 data=1 quit=1 commands=7
Mar  3 08:35:30 ucs-01 amavis[8385]: (08385-09) Passed CLEAN {RelayedInternal}, LOCAL [127.0.0.1]:35830 [193.158.100.11] <andreas@kunde.com> -> <kopien@firma.de>,<m.mustermann@firma.de>, Queue-ID: B9C1D4D59C7F, Message-ID: <ADR46000000089762007005056A573D11EDB9EFE4A9A0FA7383E@endress.com>, mail_id: T1iIo4k5eX6o, Hits: -0.697, size: 160564, queued_as: 8EEA74D59C83, 313 ms
Mar  3 08:35:30 ucs-01 postfix/smtp[10052]: B9C1D4D59C7F: to=<kopien@firma.de>, orig_to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.89, delays=0.2/0/0.38/0.31, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8EEA74D59C83)
Mar  3 08:35:30 ucs-01 postfix/smtp[10052]: B9C1D4D59C7F: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.89, delays=0.2/0/0.38/0.31, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8EEA74D59C83)
Mar  3 08:35:30 ucs-01 postfix/qmgr[4064]: B9C1D4D59C7F: removed
Mar  3 08:35:30 ucs-01 kopano-spooler[10082]: Starting kopano-spooler version 8.7.1 (pid 10082 uid 998)
Mar  3 08:35:30 ucs-01 postfix/pickup[17883]: EC4404D59C7F: uid=998 from=<m.mustermann@firma.de>
Mar  3 08:35:30 ucs-01 postfix/cleanup[9875]: EC4404D59C7F: message-id=<20210303073530.EC4404D59C7F@ucs-01.GROUP.LOKAL>
Mar  3 08:35:30 ucs-01 kopano-dagent[10077]: Autoresponder failed
Mar  3 08:35:30 ucs-01 postfix/qmgr[4064]: EC4404D59C7F: from=<m.mustermann@firma.de>, size=1425, nrcpt=1 (queue active)
Mar  3 08:35:31 ucs-01 postfix/smtpd[29246]: connect from localhost[127.0.0.1]
Mar  3 08:35:31 ucs-01 postfix/smtpd[29246]: 11AB44D59C86: client=localhost[127.0.0.1]
Mar  3 08:35:31 ucs-01 postfix/cleanup[9875]: 11AB44D59C86: message-id=<kcis.95A516C4AE6F4459A276D1C1788AE038@ucs-01>
Mar  3 08:35:31 ucs-01 postfix/lmtp[9880]: 8EEA74D59C83: to=<kopien@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.5, delays=0.05/0/0.06/0.38, dsn=2.1.5, status=sent (250 2.1.5 kopien@firma.de Ok)
Mar  3 08:35:31 ucs-01 postfix/lmtp[9880]: 8EEA74D59C83: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.51, delays=0.05/0/0.06/0.39, dsn=2.1.5, status=sent (250 2.1.5 m.mustermann@firma.de Ok)
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 8EEA74D59C83: removed
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 11AB44D59C86: from=<m.mustermann@firma.de>, size=152411, nrcpt=1 (queue active)
Mar  3 08:35:31 ucs-01 postfix/smtpd[29246]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: connect from localhost[127.0.0.1]
Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: 23FAD4D59C83: client=localhost[127.0.0.1], orig_client=unknown[127.0.0.1]
Mar  3 08:35:31 ucs-01 postfix/cleanup[9875]: 23FAD4D59C83: message-id=<20210303073530.EC4404D59C7F@ucs-01.GROUP.LOKAL>
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 23FAD4D59C83: from=<m.mustermann@firma.de>, size=1935, nrcpt=1 (queue active)
Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 quit=1 commands=6
Mar  3 08:35:31 ucs-01 amavis[8385]: (08385-10) Passed CLEAN {RelayedOpenRelay}, [127.0.0.1] <m.mustermann@firma.de> -> <andreas@kunde.com>, Message-ID: <20210303073530.EC4404D59C7F@ucs-01.GROUP.LOKAL>, mail_id: k_eMJ5bacfLC, Hits: 1.731, size: 1423, queued_as: 23FAD4D59C83, 182 ms
Mar  3 08:35:31 ucs-01 postfix/smtp[9876]: EC4404D59C7F: to=<andreas@kunde.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.21, delays=0.02/0/0/0.18, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 23FAD4D59C83)
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: EC4404D59C7F: removed
Mar  3 08:35:31 ucs-01 postfix/smtpd[26746]: warning: SASL authentication failure: cannot connect to saslauthd server: Connection refused
Mar  3 08:35:31 ucs-01 postfix/smtpd[26746]: warning: unknown[212.70.149.71]: SASL LOGIN authentication failed: generic failure
Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: connect from localhost[127.0.0.1]
Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: 921044D59C7F: client=localhost[127.0.0.1], orig_queue_id=11AB44D59C86, orig_client=localhost[127.0.0.1]
Mar  3 08:35:31 ucs-01 postfix/cleanup[9875]: 921044D59C7F: message-id=<kcis.95A516C4AE6F4459A276D1C1788AE038@ucs-01>
Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 quit=1 commands=6
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 921044D59C7F: from=<m.mustermann@firma.de>, size=153138, nrcpt=1 (queue active)
Mar  3 08:35:31 ucs-01 amavis[10099]: (10099-01) Passed CLEAN {RelayedInternal}, LOCAL [127.0.0.1]:35860 <m.mustermann@firma.de> -> <u.heyn@firma.de>, Queue-ID: 11AB44D59C86, Message-ID: <kcis.95A516C4AE6F4459A276D1C1788AE038@ucs-01>, mail_id: mpu45R3LZSB6, Hits: -0.998, size: 152411, queued_as: 921044D59C7F, 408 ms
Mar  3 08:35:31 ucs-01 postfix/smtp[10052]: 11AB44D59C86: to=<u.heyn@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.58, delays=0.06/0/0.12/0.4, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 921044D59C7F)
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 11AB44D59C86: removed
Mar  3 08:35:31 ucs-01 postfix/lmtp[10067]: 921044D59C7F: to=<u.heyn@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.29, delays=0.05/0/0.05/0.19, dsn=2.1.5, status=sent (250 2.1.5 u.heyn@firma.de Ok)
Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 921044D59C7F: removed

      logfiles (mail.info) Autoresponder failed

      Mar  3 16:56:01 ucs-01 fetchmail[19080]: Nachricht m.mustermann@mail.firma.de:1 von 1 wird gelesen (137093 Bytes) gelöscht
Mar  3 16:56:01 ucs-01 postfix/smtpd[24859]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Mar  3 16:56:01 ucs-01 postfix/smtpd[24808]: connect from localhost[127.0.0.1]
Mar  3 16:56:01 ucs-01 postfix/smtpd[24808]: C4AAF4D994F6: client=localhost[127.0.0.1], orig_queue_id=6147B4D994F0, orig_client=localhost[127.0.0.1]
Mar  3 16:56:01 ucs-01 postfix/cleanup[24832]: C4AAF4D994F6: message-id=<01020177f8cd2940-0999985e-0ef2-4ec0-8e7f-39e0f07ab086-000000@eu-west-1.amazonses.com>
Mar  3 16:56:01 ucs-01 postfix/smtpd[24808]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=2 data=1 quit=1 commands=7
Mar  3 16:56:01 ucs-01 postfix/qmgr[4064]: C4AAF4D994F6: from=<2021030315553001fb528e186d433485d5633c1950p0eu@bounces.amazon.com>, size=138191, nrcpt=2 (queue active)
Mar  3 16:56:01 ucs-01 amavis[24346]: (24346-07) Passed CLEAN {RelayedInternal}, LOCAL [127.0.0.1]:47516 [54.240.1.159] <2021030315553001fb528e186d433485d5633c1950p0eu@bounces.amazon.com> -> <kopien@firma.de>,<m.mustermann@firma.de>, Queue-ID: 6147B4D994F0, Message-ID: <01020177f8cd2940-0999985e-0ef2-4ec0-8e7f-39e0f07ab086-000000@eu-west-1.amazonses.com>, mail_id: i4aRKabyGSXa, Hits: 1.126, size: 137442, queued_as: C4AAF4D994F6, 241 ms
Mar  3 16:56:01 ucs-01 postfix/smtp[24805]: 6147B4D994F0: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.48, delays=0.23/0/0/0.24, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as C4AAF4D994F6)
Mar  3 16:56:01 ucs-01 postfix/qmgr[4064]: 6147B4D994F0: removed
Mar  3 16:56:02 ucs-01 kopano-dagent[24876]: Rule "Abwesenheit Hr. mustermann": Not forwarding autoreplies
Mar  3 16:56:02 ucs-01 postfix/lmtp[24809]: C4AAF4D994F6: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.39, delays=0.05/0/0.05/0.28, dsn=2.1.5, status=sent (250 2.1.5 m.mustermann@firma.de Ok)
Mar  3 16:56:02 ucs-01 postfix/qmgr[4064]: C4AAF4D994F6: removed
      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @s.stuercke last edited by

        Hi @s-stuercke,

        this does not seem to be possible at the moment. The related development ticket is https://jira.kopano.io/browse/KC-1525.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • First post
          Last post