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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Autoresponder with automatically generated Mails

    Kopano Groupware Core
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    • s.stuercke
      s.stuercke last edited by fbartels

      Our environment:
      UCS 4.4 & Kopano 8.7.1.0-1 system virtualized.

      Autoresponder a forwarding to another user was set up on the rules. For normal mails this also works, but not with automatically generated mails.

      In the logfiles (mail.info) always comes:

      Kopano-Dagent [16501]: Rule "Absence Hr. Xxx ": Not forwarding autoreplies

      This has noticed this now with shipping confirmation and invoice from Amazon.

      For such mails, no absence notification needs to be shipped, but it should already be forwarded.

      How do you get a forwarding set up?

      Thank you

      logfiles (mail.info) Autoresponder OK

      Mar  3 08:35:29 ucs-01 fetchmail[19080]: Nachricht m.mustermann@mail.firma.de:1 von 1 wird gelesen (160173 Bytes) gelöscht
      Mar  3 08:35:29 ucs-01 postfix/smtpd[9223]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
      Mar  3 08:35:30 ucs-01 postfix/smtpd[9879]: connect from localhost[127.0.0.1]
      Mar  3 08:35:30 ucs-01 postfix/smtpd[9879]: 8EEA74D59C83: client=localhost[127.0.0.1], orig_queue_id=B9C1D4D59C7F, orig_client=localhost[127.0.0.1]
      Mar  3 08:35:30 ucs-01 postfix/cleanup[9875]: 8EEA74D59C83: message-id=<ADR46000000089762007005056A573D11EDB9EFE4A9A0FA7383E@ENDRESS.COM>
      Mar  3 08:35:30 ucs-01 postfix/qmgr[4064]: 8EEA74D59C83: from=<andreas@kunde.com>, size=161306, nrcpt=2 (queue active)
      Mar  3 08:35:30 ucs-01 postfix/smtpd[9879]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=2 data=1 quit=1 commands=7
      Mar  3 08:35:30 ucs-01 amavis[8385]: (08385-09) Passed CLEAN {RelayedInternal}, LOCAL [127.0.0.1]:35830 [193.158.100.11] <andreas@kunde.com> -> <kopien@firma.de>,<m.mustermann@firma.de>, Queue-ID: B9C1D4D59C7F, Message-ID: <ADR46000000089762007005056A573D11EDB9EFE4A9A0FA7383E@endress.com>, mail_id: T1iIo4k5eX6o, Hits: -0.697, size: 160564, queued_as: 8EEA74D59C83, 313 ms
      Mar  3 08:35:30 ucs-01 postfix/smtp[10052]: B9C1D4D59C7F: to=<kopien@firma.de>, orig_to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.89, delays=0.2/0/0.38/0.31, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8EEA74D59C83)
      Mar  3 08:35:30 ucs-01 postfix/smtp[10052]: B9C1D4D59C7F: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.89, delays=0.2/0/0.38/0.31, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8EEA74D59C83)
      Mar  3 08:35:30 ucs-01 postfix/qmgr[4064]: B9C1D4D59C7F: removed
      Mar  3 08:35:30 ucs-01 kopano-spooler[10082]: Starting kopano-spooler version 8.7.1 (pid 10082 uid 998)
      Mar  3 08:35:30 ucs-01 postfix/pickup[17883]: EC4404D59C7F: uid=998 from=<m.mustermann@firma.de>
      Mar  3 08:35:30 ucs-01 postfix/cleanup[9875]: EC4404D59C7F: message-id=<20210303073530.EC4404D59C7F@ucs-01.GROUP.LOKAL>
      Mar  3 08:35:30 ucs-01 kopano-dagent[10077]: Autoresponder failed
      Mar  3 08:35:30 ucs-01 postfix/qmgr[4064]: EC4404D59C7F: from=<m.mustermann@firma.de>, size=1425, nrcpt=1 (queue active)
      Mar  3 08:35:31 ucs-01 postfix/smtpd[29246]: connect from localhost[127.0.0.1]
      Mar  3 08:35:31 ucs-01 postfix/smtpd[29246]: 11AB44D59C86: client=localhost[127.0.0.1]
      Mar  3 08:35:31 ucs-01 postfix/cleanup[9875]: 11AB44D59C86: message-id=<kcis.95A516C4AE6F4459A276D1C1788AE038@ucs-01>
      Mar  3 08:35:31 ucs-01 postfix/lmtp[9880]: 8EEA74D59C83: to=<kopien@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.5, delays=0.05/0/0.06/0.38, dsn=2.1.5, status=sent (250 2.1.5 kopien@firma.de Ok)
      Mar  3 08:35:31 ucs-01 postfix/lmtp[9880]: 8EEA74D59C83: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.51, delays=0.05/0/0.06/0.39, dsn=2.1.5, status=sent (250 2.1.5 m.mustermann@firma.de Ok)
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 8EEA74D59C83: removed
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 11AB44D59C86: from=<m.mustermann@firma.de>, size=152411, nrcpt=1 (queue active)
      Mar  3 08:35:31 ucs-01 postfix/smtpd[29246]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
      Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: connect from localhost[127.0.0.1]
      Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: 23FAD4D59C83: client=localhost[127.0.0.1], orig_client=unknown[127.0.0.1]
      Mar  3 08:35:31 ucs-01 postfix/cleanup[9875]: 23FAD4D59C83: message-id=<20210303073530.EC4404D59C7F@ucs-01.GROUP.LOKAL>
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 23FAD4D59C83: from=<m.mustermann@firma.de>, size=1935, nrcpt=1 (queue active)
      Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 quit=1 commands=6
      Mar  3 08:35:31 ucs-01 amavis[8385]: (08385-10) Passed CLEAN {RelayedOpenRelay}, [127.0.0.1] <m.mustermann@firma.de> -> <andreas@kunde.com>, Message-ID: <20210303073530.EC4404D59C7F@ucs-01.GROUP.LOKAL>, mail_id: k_eMJ5bacfLC, Hits: 1.731, size: 1423, queued_as: 23FAD4D59C83, 182 ms
      Mar  3 08:35:31 ucs-01 postfix/smtp[9876]: EC4404D59C7F: to=<andreas@kunde.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.21, delays=0.02/0/0/0.18, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 23FAD4D59C83)
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: EC4404D59C7F: removed
      Mar  3 08:35:31 ucs-01 postfix/smtpd[26746]: warning: SASL authentication failure: cannot connect to saslauthd server: Connection refused
      Mar  3 08:35:31 ucs-01 postfix/smtpd[26746]: warning: unknown[212.70.149.71]: SASL LOGIN authentication failed: generic failure
      Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: connect from localhost[127.0.0.1]
      Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: 921044D59C7F: client=localhost[127.0.0.1], orig_queue_id=11AB44D59C86, orig_client=localhost[127.0.0.1]
      Mar  3 08:35:31 ucs-01 postfix/cleanup[9875]: 921044D59C7F: message-id=<kcis.95A516C4AE6F4459A276D1C1788AE038@ucs-01>
      Mar  3 08:35:31 ucs-01 postfix/smtpd[9879]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 quit=1 commands=6
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 921044D59C7F: from=<m.mustermann@firma.de>, size=153138, nrcpt=1 (queue active)
      Mar  3 08:35:31 ucs-01 amavis[10099]: (10099-01) Passed CLEAN {RelayedInternal}, LOCAL [127.0.0.1]:35860 <m.mustermann@firma.de> -> <u.heyn@firma.de>, Queue-ID: 11AB44D59C86, Message-ID: <kcis.95A516C4AE6F4459A276D1C1788AE038@ucs-01>, mail_id: mpu45R3LZSB6, Hits: -0.998, size: 152411, queued_as: 921044D59C7F, 408 ms
      Mar  3 08:35:31 ucs-01 postfix/smtp[10052]: 11AB44D59C86: to=<u.heyn@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.58, delays=0.06/0/0.12/0.4, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 921044D59C7F)
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 11AB44D59C86: removed
      Mar  3 08:35:31 ucs-01 postfix/lmtp[10067]: 921044D59C7F: to=<u.heyn@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.29, delays=0.05/0/0.05/0.19, dsn=2.1.5, status=sent (250 2.1.5 u.heyn@firma.de Ok)
      Mar  3 08:35:31 ucs-01 postfix/qmgr[4064]: 921044D59C7F: removed
      

      logfiles (mail.info) Autoresponder failed

      Mar  3 16:56:01 ucs-01 fetchmail[19080]: Nachricht m.mustermann@mail.firma.de:1 von 1 wird gelesen (137093 Bytes) gelöscht
      Mar  3 16:56:01 ucs-01 postfix/smtpd[24859]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
      Mar  3 16:56:01 ucs-01 postfix/smtpd[24808]: connect from localhost[127.0.0.1]
      Mar  3 16:56:01 ucs-01 postfix/smtpd[24808]: C4AAF4D994F6: client=localhost[127.0.0.1], orig_queue_id=6147B4D994F0, orig_client=localhost[127.0.0.1]
      Mar  3 16:56:01 ucs-01 postfix/cleanup[24832]: C4AAF4D994F6: message-id=<01020177f8cd2940-0999985e-0ef2-4ec0-8e7f-39e0f07ab086-000000@eu-west-1.amazonses.com>
      Mar  3 16:56:01 ucs-01 postfix/smtpd[24808]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=2 data=1 quit=1 commands=7
      Mar  3 16:56:01 ucs-01 postfix/qmgr[4064]: C4AAF4D994F6: from=<2021030315553001fb528e186d433485d5633c1950p0eu@bounces.amazon.com>, size=138191, nrcpt=2 (queue active)
      Mar  3 16:56:01 ucs-01 amavis[24346]: (24346-07) Passed CLEAN {RelayedInternal}, LOCAL [127.0.0.1]:47516 [54.240.1.159] <2021030315553001fb528e186d433485d5633c1950p0eu@bounces.amazon.com> -> <kopien@firma.de>,<m.mustermann@firma.de>, Queue-ID: 6147B4D994F0, Message-ID: <01020177f8cd2940-0999985e-0ef2-4ec0-8e7f-39e0f07ab086-000000@eu-west-1.amazonses.com>, mail_id: i4aRKabyGSXa, Hits: 1.126, size: 137442, queued_as: C4AAF4D994F6, 241 ms
      Mar  3 16:56:01 ucs-01 postfix/smtp[24805]: 6147B4D994F0: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.48, delays=0.23/0/0/0.24, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as C4AAF4D994F6)
      Mar  3 16:56:01 ucs-01 postfix/qmgr[4064]: 6147B4D994F0: removed
      Mar  3 16:56:02 ucs-01 kopano-dagent[24876]: Rule "Abwesenheit Hr. mustermann": Not forwarding autoreplies
      Mar  3 16:56:02 ucs-01 postfix/lmtp[24809]: C4AAF4D994F6: to=<m.mustermann@firma.de>, relay=127.0.0.1[127.0.0.1]:2003, delay=0.39, delays=0.05/0/0.05/0.28, dsn=2.1.5, status=sent (250 2.1.5 m.mustermann@firma.de Ok)
      Mar  3 16:56:02 ucs-01 postfix/qmgr[4064]: C4AAF4D994F6: removed
      
      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @s.stuercke last edited by

        Hi @s-stuercke,

        this does not seem to be possible at the moment. The related development ticket is https://jira.kopano.io/browse/KC-1525.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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