Outlook connector fails all of a sudden (The set of folders cannot be opened)
divB last edited by
I am using the old Outlook connector with Kopano. I am aware that the connector is not officially supported any longer but many people still use it (and in my opinion it’s the only convenient way).
I have the latest connector installed (zarafaclient-7.2.6-52189.msi).
All of the sudden I got the following error today:
- This happens with Cached Mode (which I use); online mode works
- I can recreate the Outlook profile and it works again but I’d prefer not loosing all my config
- I tried Safe Mode; no changes
- I tried recoverpst.exe on the pst files, no changes
Did anyone run into similar issues?
Any idea how to debug/resolve?
Alberto last edited by
@divb We get that from time to time and it is usually due to an expired password. Go to Control Panel, search for the mail widget and click on accounts. After you are in the accounts page, just double click on the kopano account and the sever configuration window will open. Just type in the password, save and close the window. Close control panel app and go to outlook. It should work.