Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent

    Outlook connector fails all of a sudden (The set of folders cannot be opened)

    Other Clients
    1
    1
    36
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • divB
      divB last edited by

      Hi,

      I am using the old Outlook connector with Kopano. I am aware that the connector is not officially supported any longer but many people still use it (and in my opinion it’s the only convenient way).

      I have the latest connector installed (zarafaclient-7.2.6-52189.msi).

      All of the sudden I got the following error today:

      ConnectorFailure.png

      • This happens with Cached Mode (which I use); online mode works
      • I can recreate the Outlook profile and it works again but I’d prefer not loosing all my config
      • I tried Safe Mode; no changes
      • I tried recoverpst.exe on the pst files, no changes

      Did anyone run into similar issues?
      Any idea how to debug/resolve?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • First post
        Last post