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    Outlook connector fails all of a sudden (The set of folders cannot be opened)

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    • divB
      divB last edited by

      Hi,

      I am using the old Outlook connector with Kopano. I am aware that the connector is not officially supported any longer but many people still use it (and in my opinion it’s the only convenient way).

      I have the latest connector installed (zarafaclient-7.2.6-52189.msi).

      All of the sudden I got the following error today:

      ConnectorFailure.png

      • This happens with Cached Mode (which I use); online mode works
      • I can recreate the Outlook profile and it works again but I’d prefer not loosing all my config
      • I tried Safe Mode; no changes
      • I tried recoverpst.exe on the pst files, no changes

      Did anyone run into similar issues?
      Any idea how to debug/resolve?

      Thanks!

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