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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Android Calendar app crashes when editing appointment

    Synchronising (mobile) devices via Z-Push
    mobile z-push calendar
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    • matthi
      matthi last edited by

      Hello
      does anybody have the same problem? Or is it working for all you guys? It would be very nice, if somebody could test this bug and come back with a short feedback.
      Thank you very much.
      Best regards
      Matthi

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      • fbartels
        fbartels Kopano last edited by

        Hi @matthi,

        that works here without problems.

        Steps:

        • create an appointment in webapp
        • open it on the mobile and add a description and move it
        • open it in webapp again

        WebApp:
        4.1.2796+1650.1
        Kopano Core:
        8.7.14
        Nokia 7.2 with Android 10 and the Google Calendar app (2020.20.4-316065245-release)

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • matthi
          matthi last edited by

          Hi @fbartels
          thank you very much for your feedback.
          Would it be possible, to do a test on a Kopano Core 10.0.4?
          We found out, that it works with any Calendar app on Android except with the built in standard Android Calendar app.
          The standard Android calendar app crashes probably because of something strange in the Calendar sync XML format?

          Regards
          Matthi

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @matthi last edited by

            Hi @matthi,

            I did a rebuild based on the latest master and did not see a crash either.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • boospy
              boospy last edited by

              We uses Kopano with Subscription about an year. We have the same issue alway on Huawei and Samsung. On Nokia it works and on Google Pixel too. Last week there was an Upgrade on Android 10 on the Huawei Phones. Not tested with that version.

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              • Manfred
                Manfred Kopano last edited by

                Hi,

                I have a Samsung device with Android 10 and I’m not able to reproduce the calendar app crash. Kopano and Webapp versions are the same Felix used in his test.

                Manfred

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                • fbartels
                  fbartels Kopano last edited by fbartels

                  I am wondering: About which calendar app are we talking? The default calendar app of each device, or the actual Google calendar app?

                  Nokia and Google share the same calendar app, while Samsung and Huawei each have their own.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • Manfred
                    Manfred Kopano last edited by Manfred

                    On my phone it’s just called “Calendar” (version 11.3.00.6) and it comes from the Galaxy Store. It’s the default and only Calendar App on my device as far I as can see.

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                    • boospy
                      boospy last edited by

                      Yes we too. We use the apps directly from Huawei or Samsung, the google one didn’T integrated so fine.

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                      • matthi
                        matthi last edited by

                        Today I tested the same on a Xiaomi A3 with Android 10 and the default Google Calendar app v2020.20.4-316065245 and everything works!

                        It looks like the issue just persists on some Android Phones with a proprietary Calendar App like Samsung or some Huawai devices.

                        I have a devices to reproduce the issue.
                        @fbartels: does Kopano like to follow this issue or do you think, only “old” Andorid devices are affected and it doesn’t have an impact for your paying customers?
                        Probably @boospy has more interessts to get it fixed as he has a Kopano Subscription.

                        Best regards
                        Matthi

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