Cann't see mailbody since update to WebApp

  • I’m using Kopano Server and WebApp WebApp has been updated a few days ago to After update I couldn’t see mailbodies anymore. Today I saw the update to I hoped that this would solve the problem but it didn’t :-(

    The output of “dpkg -l | grep webapp” gives the following report:

    ii  kopano-webapp                                                                                all          New and improved WebApp for Kopano
    rc  kopano-webapp-plugin-delayeddelivery                                                               all          Kopano WebApp Delayed delivery plugin
    ii  kopano-webapp-plugin-desktopnotifications                                                        all          Kopano WebApp Desktop notifications plugin
    ii  kopano-webapp-plugin-filepreviewer                                                               all          Kopano File previewer plugin
    ii  kopano-webapp-plugin-files                                                                       all          Adds Files functionality to Kopano enabling access to WebDAV and other files backends.
    ii  kopano-webapp-plugin-filesbackend-owncloud                                                        all          Adds Owncloud specific functionality to Kopano Files plugin.
    ii  kopano-webapp-plugin-filesbackend-smb                                                             all          Adds Samba specific functionality to Kopano Files plugin.
    ii  kopano-webapp-plugin-folderwidgets                                                           all          Kopano WebApp folder widgets plugin
    ii  kopano-webapp-plugin-mdm                            3.0.133+47.1                                                        all          Kopano WebApp MDM plugin
    rc  kopano-webapp-plugin-meetings                                                                        all          Kopano WebApp Meetings Plugin
    ii  kopano-webapp-plugin-smime                                                                      all          Kopano WebApp S/MIME plugin
    ii  kopano-webapp-plugin-spell                                                                       all          Kopano WebApp Spellchecker plugin
    ii  kopano-webapp-plugin-spell-de-de                                                                  all          Kopano WebApp Spellchecker German dictionary plugin
    ii  kopano-webapp-plugin-spell-en                                                                     all          Kopano WebApp Spellchecker English dictionary plugin
    ii  kopano-webapp-plugin-spell-nl                                                                     all          Kopano WebApp Spellchecker Dutch dictionary plugin
    ii  kopano-webapp-plugin-titlecounter                                                            all          Kopano WebApp Titlecounter plugin
    ii  kopano-webapp-plugin-webappmanual                                                            all          Kopano WebApp Manual plugin
    ii  kopano4ucs-webapp                                   1.6.6                                                               all          Kopano4ucs kopano-webapp integration package for Univention Corporate Server
    rc  zarafa-webapp                                                                                   all          New and improved WebApp for the Zarafa Collaboration Platform
    rc  zarafa-webapp-desktopnotifications                  1.0.31-28.2                                                         all          Zarafa WebApp Desktop notifications plugin
    rc  zarafa-webapp-files                                                                             all          Zarafa WebApp files plugin
    rc  zarafa-webapp-plugins-delayeddelivery               1.0.22-70.1                                                         all          Zarafa WebApp Delayed delivery plugin
    rc  zarafa-webapp-plugins-filepreviewer                 1.0.30-59.2                                                         all          Zarafa File previewer plugin
    rc  zarafa-webapp-plugins-mdm                           1.1.0-49.1                                                          all          Zarafa WebApp MDM plugin
    rc  zarafa-webapp-plugins-meetings                      1.3.1457008627.ed0b3ea                                              all          Zarafa WebApp Meetings Plugin
    rc  zarafa-webapp-plugins-smime                         1.0                                                                 all          Zarafa WebApp S/MIME plugin
    rc  zarafa-webapp-plugins-spell                         1.0.22-32.1                                                         all          Zarafa WebApp Spellchecker plugin
    rc  zarafa-webapp-titlecounter                                                                      all          Zarafa WebApp Titlecounter plugin
    rc  zarafa4ucs-webapp

    How can I get back the bodies?

    Thanks for help.

  • I forgot: the bodies are allready there because I can see them on my android via z-push. It seems to be just a matter of viewing.

  • I was going to do without Microsoft! However, since the retrieval of the mails on the desktop with WebApp or DeskApp does not work, but definitely works with MS Outlook, I have reinstalled this and am now working with it. Nevertheless, it would be nice to get an answer to the problem in the forum.

    If additional information is required for a solution, please tell me which you need! I want to use OpenSource. But if it doesn’t work, I can’t!

    Thanks for your help in advance.

  • @zabranah

    Did you clear browser cache and deskapp cache ?


  • I didn’t do it before but now - sorry - but it didn’t change anything. For me it looks like WebApp and DeskApp cann’t access this part of the database. The same effect i can also see when I open the calendar. The clock is running but the appointments are not shown.

    In Outlook (Exchange-Server) there is no problem and also not in Thunderbird (IMAP).

    Thanks for your interest an kind regards

  • I saw right now you’re using Kopano files plugin version 3 (still beta and not working well with big shares)

    try to get back to the supportet version with :

    univention-install kopano-webapp-plugin-files= kopano-webapp-plugin-filesbackend-owncloud= kopano-webapp-plugin-filesbackend-smb=



  • @externa1

    Hi Christian, thx for your tipp ! I think this fixes the problem. I’ll watch this the next days.


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