Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Can't get login to Meet: No Access

    Kopano Meet & WebMeetings
    3
    26
    1282
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • mniehren
      mniehren last edited by mniehren

      Hi, me again,

      now it run’s nearly. I try to configure public guest account according the documentation.

      I can create public rooms, but when i try to come in as a guest into the the room, i got an
      “Failed to create guest session”

      In the console log, i see the following error:
      index.js:8 ResponseValidator._validateIdToken: No key matching kid or alg found in signing keys

      could you please help once again with this problem ?

      best regards
      Michael

      1 Reply Last reply Reply Quote 0
      • mniehren
        mniehren last edited by

        found it, forget to generate the encryption secret key

        mniehren 1 Reply Last reply Reply Quote 0
        • mniehren
          mniehren @mniehren last edited by

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • mniehren
            mniehren last edited by

            not at all, i now got the following error in the browser console:
            kwm.js:4709 Uncaught TypeError: Cannot read property ‘onconnectionstatechange’ of undefined
            at t.getPeerConnection (kwm.js:4709)
            at t.handleWebRTCMessage (kwm.js:4974)
            at e.handleWebSocketMessage (kwm.js:5532)

            The same error occurs if i do an call between 2 regular Kopano-Users.

            The turnserver-Log show’s no connection

            best regards
            Michael

            mniehren 1 Reply Last reply Reply Quote 0
            • mniehren
              mniehren @mniehren last edited by

              that seems to be an issue with the vivaldi Browser,

              I got an successfully connect from another internal Windows machine with Firefox.

              Then i also see entries in the turnserver log

              1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano last edited by fbartels

                Hi @mniehren,

                thanks for the feedback regarding Vivaldi. On first look it seems it does not support all features of WebRTC that Meet requires. I have put on my list to test his locally as well.

                Edit: just gave this a quick try with the default installation of Vivaldi against our internal system and I was able to make a call.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post