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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Can't get login to Meet: No Access

    Kopano Meet & WebMeetings
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    • mniehren
      mniehren last edited by

      here are some screenshots from the vivaldi console …vivaldi1.png
      vivaldi2.png vivaldi3.png vivaldi4.png

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      • fbartels
        fbartels Kopano @mniehren last edited by fbartels

        @mniehren said in Can't get login to Meet: No Access:

        The connection to the site is untrustworthy

        Why is the connection untrustworthy?

        @mniehren said in Can't get login to Meet: No Access:

        failed to fetch config: Error: unexpected Content-Typ

        The kweb package has a dependency on the mailcap package. this package provides identification for the various mime types. you seem be be missing this.

        PS: your screenshots are tiny and not really readable. but copy pasting error messages from screenshots is a pain anyways. https://birdeatsbug.com/ produces a nice browser extension to more easily debug web applications. for one it offers the ability to record what is exactly going on on the screen.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • longsleep
          longsleep Kopano @fbartels last edited by

          @fbartels said in Can't get login to Meet: No Access:

          The kweb package has a dependency on the mailcap package. this package provides identification for the various mime types. you seem be be missing this.

          Technically kweb serves static file content type by looking at the extension and then resolving a mime type by looking at the /etc/mime.types file. So make sure that file exists and includes json.

          cat /etc/mime.types|grep json
          application/json                                json
          

          On Debian and its derivates this can for example be achieved by installing the mime-support package.

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          • mniehren
            mniehren last edited by

            Great, now i got an login again.

            thanks for you help
            Michael

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            • mniehren
              mniehren last edited by mniehren

              Hi, me again,

              now it run’s nearly. I try to configure public guest account according the documentation.

              I can create public rooms, but when i try to come in as a guest into the the room, i got an
              “Failed to create guest session”

              In the console log, i see the following error:
              index.js:8 ResponseValidator._validateIdToken: No key matching kid or alg found in signing keys

              could you please help once again with this problem ?

              best regards
              Michael

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              • mniehren
                mniehren last edited by

                found it, forget to generate the encryption secret key

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                • mniehren
                  mniehren @mniehren last edited by

                  This post is deleted!
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                  • mniehren
                    mniehren last edited by

                    not at all, i now got the following error in the browser console:
                    kwm.js:4709 Uncaught TypeError: Cannot read property ‘onconnectionstatechange’ of undefined
                    at t.getPeerConnection (kwm.js:4709)
                    at t.handleWebRTCMessage (kwm.js:4974)
                    at e.handleWebSocketMessage (kwm.js:5532)

                    The same error occurs if i do an call between 2 regular Kopano-Users.

                    The turnserver-Log show’s no connection

                    best regards
                    Michael

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                    • mniehren
                      mniehren @mniehren last edited by

                      that seems to be an issue with the vivaldi Browser,

                      I got an successfully connect from another internal Windows machine with Firefox.

                      Then i also see entries in the turnserver log

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                      • fbartels
                        fbartels Kopano last edited by fbartels

                        Hi @mniehren,

                        thanks for the feedback regarding Vivaldi. On first look it seems it does not support all features of WebRTC that Meet requires. I have put on my list to test his locally as well.

                        Edit: just gave this a quick try with the default installation of Vivaldi against our internal system and I was able to make a call.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

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