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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Can't get login to Meet: No Access

    Kopano Meet & WebMeetings
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    • mniehren
      mniehren last edited by mniehren

      in the Web-Console of Firefox i see

      Strict-Transport-Security: The connection to the site is untrustworthy, so the specified header was ignored.  config.json
      failed to fetch config: Error: unexpected Content-Type, retrying in 5000ms actions.js:111:22
      Strict-Transport-Security: The connection to the site is untrustworthy, so the specified header was ignored.  config.json
      failed to fetch config: Error: unexpected Content-Type, retrying in 5000ms actions.js:111:22
      

      Network show’s only

      	config.json	fetch	plain	636 B	237 B	2 ms  200	GET kopano2.tuxlan.de
      	config.json	fetch	plain	636 B	237 B	8 ms200 	GET kopano2.tuxlan.de
      	config.json	fetch	plain	636 B	237 B	2 ms
      

      and so on

      nothing else

      I tried it with Firefox under Linux and Win7 and with Vivaldi unter Linux

      fbartels 1 Reply Last reply Reply Quote 0
      • mniehren
        mniehren last edited by

        here are some screenshots from the vivaldi console …vivaldi1.png
        vivaldi2.png vivaldi3.png vivaldi4.png

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        • fbartels
          fbartels Kopano @mniehren last edited by fbartels

          @mniehren said in Can't get login to Meet: No Access:

          The connection to the site is untrustworthy

          Why is the connection untrustworthy?

          @mniehren said in Can't get login to Meet: No Access:

          failed to fetch config: Error: unexpected Content-Typ

          The kweb package has a dependency on the mailcap package. this package provides identification for the various mime types. you seem be be missing this.

          PS: your screenshots are tiny and not really readable. but copy pasting error messages from screenshots is a pain anyways. https://birdeatsbug.com/ produces a nice browser extension to more easily debug web applications. for one it offers the ability to record what is exactly going on on the screen.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          longsleep 1 Reply Last reply Reply Quote 0
          • longsleep
            longsleep Kopano @fbartels last edited by

            @fbartels said in Can't get login to Meet: No Access:

            The kweb package has a dependency on the mailcap package. this package provides identification for the various mime types. you seem be be missing this.

            Technically kweb serves static file content type by looking at the extension and then resolving a mime type by looking at the /etc/mime.types file. So make sure that file exists and includes json.

            cat /etc/mime.types|grep json
            application/json                                json
            

            On Debian and its derivates this can for example be achieved by installing the mime-support package.

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            • mniehren
              mniehren last edited by

              Great, now i got an login again.

              thanks for you help
              Michael

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              • mniehren
                mniehren last edited by mniehren

                Hi, me again,

                now it run’s nearly. I try to configure public guest account according the documentation.

                I can create public rooms, but when i try to come in as a guest into the the room, i got an
                “Failed to create guest session”

                In the console log, i see the following error:
                index.js:8 ResponseValidator._validateIdToken: No key matching kid or alg found in signing keys

                could you please help once again with this problem ?

                best regards
                Michael

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                • mniehren
                  mniehren last edited by

                  found it, forget to generate the encryption secret key

                  mniehren 1 Reply Last reply Reply Quote 0
                  • mniehren
                    mniehren @mniehren last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • mniehren
                      mniehren last edited by

                      not at all, i now got the following error in the browser console:
                      kwm.js:4709 Uncaught TypeError: Cannot read property ‘onconnectionstatechange’ of undefined
                      at t.getPeerConnection (kwm.js:4709)
                      at t.handleWebRTCMessage (kwm.js:4974)
                      at e.handleWebSocketMessage (kwm.js:5532)

                      The same error occurs if i do an call between 2 regular Kopano-Users.

                      The turnserver-Log show’s no connection

                      best regards
                      Michael

                      mniehren 1 Reply Last reply Reply Quote 0
                      • mniehren
                        mniehren @mniehren last edited by

                        that seems to be an issue with the vivaldi Browser,

                        I got an successfully connect from another internal Windows machine with Firefox.

                        Then i also see entries in the turnserver log

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                        • fbartels
                          fbartels Kopano last edited by fbartels

                          Hi @mniehren,

                          thanks for the feedback regarding Vivaldi. On first look it seems it does not support all features of WebRTC that Meet requires. I have put on my list to test his locally as well.

                          Edit: just gave this a quick try with the default installation of Vivaldi against our internal system and I was able to make a call.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
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