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    Kopano and calendarsync plugin error

    Plugins for Kopano WebApp
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    • theodorm
      theodorm last edited by

      Hi all,

      I have here successfully kopan running.
      Now I try to get the caledarsysnc Plugin working, but gettin allways a error message.

      ###Getting sync settings for user: annitest
      Found sync url: http://192.168.1.23:8080/caldav/usertest/Kalender for calendar: 000000002791228fa26e4c4494ef8c29357a0f1b01000000030000002548b94852d04ed2b87504984a9e1e6900000000
      Update intervall OK (1496221385): 1496218364
      Got valid data for http://192.168.1.23:8080/caldav/usertest/Kalender stored in /tmp/annitest000000002791228fa26e4c4494ef8c29357a0f1b01000000030000002548b94852d04ed2b87504984a9e1e6900000000592e86c9961809.27388963.ics
      uploading file to: http://localhost:8080/ical/annitest/Kalender/ (403)
      Uploading failed: 403
      

      in the logfile I can see this:

      Wed May 31 11:10:10 2017: [error  ] [ 3315] Unable to Modify Message: 0x80070005
      Wed May 31 11:10:10 2017: [error  ] [ 3315] Error processing PUT request, error code 0x80070005 no access
      

      Any one a Idea why this user whit admin rights we created have no access to upload the files and creats the 403 error.

      When I use the same user to pull over the webbrowser, it works like it should this is the url http://192.168.1.23:8080/ical/annitest/Kalender/

      Here the config of this kopano user:

      Username:		kalendersyncadmin
      Fullname:		dumy kalendersyncadmin
      Emailaddress:		kalendersyncadmin@domain.intranet
      Active:			yes
      Administrator:		yes (system)
      Address book:		Hidden
      Auto-accept meeting req:no
      Out Of Office:          disabled
      Last logon:		31.05.2017 11:20:37
      Last logoff:		31.05.2017 11:20:34
      Mapped properties:
      	0x8C6D0102		48 bytes	
      	PR_GIVEN_NAME		dumy	
      	PR_SURNAME		kalendersyncadmin	
      	PR_EC_ENABLED_FEATURES	mobile; outlook	
      	PR_EC_DISABLED_FEATURES	imap; pop3	
      Current user store quota settings:
       Quota overrides:	no
       Warning level:		unlimited
       Soft level:		unlimited
       Hard level:		unlimited
      Current store size:	0.00 MB
      Groups (1):
      	Everyone
      

      Best Theo

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @theodorm last edited by

        Hi @theodorm ,

        just to be sure. Are you referring to this plugin? I’ve seen that it has recently been updated, did you already try with the newest version?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • theodorm
          theodorm last edited by theodorm

          Thank you so much @fbartels ,

          yes that’s right and I use the newest or alsmost the newest version.
          So there was a update some days ago, thank you for the hint and I tried out this, but get allways this 403 error and this one in ical.log again…

          Sun Jun  4 12:28:42 2017: [error  ] [ 5670] Unable to Modify Message: 0x80070005
          Sun Jun  4 12:28:42 2017: [error  ] [ 5670] Error processing PUT request, error code 0x80070005 no access
          

          or this, it depends on the credential I use to synch the calendar:

          Sun Jun  4 12:40:37 2017: [crit   ] [ 5951] Unable to open IPM_SUBTREE object, error code: 0x80070005
          Sun Jun  4 12:40:37 2017: [error  ] [ 5951] Error opening IPM SUBTREE, using user annitest, error code: 0x80070005
          

          I have to say to this szenario, that I try to sync from one kopano acount to a other one, I vant collect for some users the calendar information in to one calendar.
          If we use the share option from kopano, to much calendar tabs are open.

          Best Theo

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano last edited by

            In https://forum.kopano.io/topic/319/unable-to-install-calendarimporter-and-contactimporter-plugins/5 @kms said he got the plugin working. Maybe he has an idea.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            theodorm 1 Reply Last reply Reply Quote 0
            • theodorm
              theodorm @fbartels last edited by theodorm

              @fbartels thank you…the Plugin works perfect whit external Links but if I sync a internal calendar on the same server then I get the 403 error…google works perfect…that weird

              uploading file to: http://localhost:8080/ical/annitest/Kalender/ (403)
              Uploading failed: 403
              
              Got valid data for https://calendar.google.com/calendar/ical/de.german%24holiday%45group.v.calendar.google.com/public/basic.ics stored in /tmp/annitest000000002791228fa26e4c4494ef8c29357a0f1b01000000030000002548b94852d04ed2b87504984a9e1e69000000005938480829e239.71743050.ics
              uploading file to: http://localhost:8080/ical/annitest/Kalender/ (200)
              Import completed: 200
              

              Why the upload works whit external file but not internal…a ics file in /tmp no matter what source we use it should work…

              Have a nice Friday…Theo

              1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano last edited by fbartels

                ah, then I misunderstood you. I thought it wasn’t working at all.

                collect for some users the calendar information in to one calendar.

                I’m afraid this won’t work with this plugin anyways. afair the plugin downloads the ics file and pushes it to the destination via curl. Pushing an ics file (a whole calendar) into Kopano will lead to the already existing calendar being replaced. So you won’t be able to merge calendars this way.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                theodorm 1 Reply Last reply Reply Quote 0
                • theodorm
                  theodorm @fbartels last edited by

                  @fbartels
                  no problem…do have any idea why it produces this 403 error?

                  1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano last edited by

                    no, without trying to reproduce the error I cannot say anything why this error could occur.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    theodorm 1 Reply Last reply Reply Quote 0
                    • theodorm
                      theodorm @fbartels last edited by

                      @fbartels
                      should I give you access to the Server?

                      fbartels 1 Reply Last reply Reply Quote 0
                      • fbartels
                        fbartels Kopano @theodorm last edited by

                        @theodorm if you have a subscription you could open up a support call to have them take a look.

                        If you don’t have a subscription you could still request an offer for remote assistance from our sales team.

                        Regards Felix

                        Resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        Support overview:
                        https://kopano.com/support/

                        theodorm 1 Reply Last reply Reply Quote 0
                        • theodorm
                          theodorm @fbartels last edited by

                          @fbartels
                          Dear Felix, yes this is aoption, but I hope we can fifure out here.

                          Yesterday I tried whit a new test user on the system
                          The Interesting thing is, it works for internal syncronisation exactly one time and the the 403 error comes up.

                          root@ucs:~# php /opt/calbackend/sync.php 
                          ###Getting sync settings for user: theotest
                          Found sync url: http://192.168.1.30:8080/ical/annitest/Kalender/ for calendar: 0000000031a5f4ce9440483ea36938ce5a47f66101000000030000001ad853b5842344b5b8479f320b35e8d700000000
                          Update intervall OK (1496953535): 60
                          Got valid data for http://192.168.1.30:8080/ical/annitest/Kalender/ stored in /tmp/theotest0000000031a5f4ce9440483ea36938ce5a47f66101000000030000001ad853b5842344b5b8479f320b35e8d7000000005939b2bf8f3713.74306760.ics
                          uploading file to: http://localhost:8080/ical/theotest/Kalender/ (200)
                          Import completed: 200
                          Updated Kopano settings: true
                          ###Done sync for user: theotest
                          

                          2end triy:

                          root@ucs:~# php /opt/calbackend/sync.php 
                          ###Getting sync settings for user: theotest
                          Found sync url: http://192.168.1.30:8080/ical/annitest/Kalender/ for calendar: 0000000031a5f4ce9440483ea36938ce5a47f66101000000030000001ad853b5842344b5b8479f320b35e8d700000000
                          Update intervall OK (1496953781): 1496953601
                          Got valid data for http://192.168.1.30:8080/ical/annitest/Kalender/ stored in /tmp/theotest0000000031a5f4ce9440483ea36938ce5a47f66101000000030000001ad853b5842344b5b8479f320b35e8d7000000005939b3b5a9b4f0.93470020.ics
                          uploading file to: http://localhost:8080/ical/theotest/Kalender/ (403)
                          Uploading failed: 403
                          ###Done sync for user: theotest
                          

                          Something blocks then the internal sync.
                          Weird.

                          Best Theo

                          theodorm 1 Reply Last reply Reply Quote 0
                          • theodorm
                            theodorm @theodorm last edited by theodorm

                            Here a other info from the ical.log
                            Does it say something about this problem?

                            Sat Jun 10 11:11:08 2017: [error  ] [10455] Unable to Modify Message: 0x80070005
                            Sat Jun 10 11:11:08 2017: [error  ] [10455] Error processing PUT request, error code 0x80070005 no access
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] > HTTP/1.1 403 Forbidden
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] > Content-Length: 0
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] > Server: Kopano
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] > Date: Sat, 10 Jun 2017 09:11:08 GMT
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] > Connection: close
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] [::1]:48930 - kalendersyncadmin [10/Jun/2017:11:11:08 +0200] "PUT /ical/annitest/Kalender/ HTTP/1.1" 403 0 "-" ""
                            Sat Jun 10 11:11:08 2017: [debug  ] [10455] End Of Request
                            Sat Jun 10 11:11:08 2017: [info   ] [10455] Connection closed
                            

                            In case it works whit the google calendar, can it be a problem whit the .ical file and it’s contend?
                            Saw the zarafa had sometimes some similar error posts to.

                            Best Theo

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