3. [fixed] Address book: Selecting user's address book fails with messagebox "Error - Could not load the contents of this folder"

[fixed] Address book: Selecting user's address book fails with messagebox "Error - Could not load the contents of this folder"


  • Hello community,
    I’m having an issue with the personal address book in webapp.

    Steps to reproduce:

    • Create new mail in webapp
    • Press [To:] button:
      Address book-form appears with “Showing Names from the: <Global Address Book>”
    • Open combobox and select a different book: "Kopano Contact Folders ->Contacts"
    • Msgbox appears: "Error - Could not load the contents of this folder"
    • Closing msgbox with [OK]
    • Comboxbox “Showing Names from the:" shows selection “Contacts”, Address-book grid still shows entries from global-addressbook.

    The user’s contact-folder is accessable in the store-tree-pane (r/w).
    If the user’s contact-folder is configured as default-address-book, the failure-msg. appears immediately after pressing the [To:]-Button in the new-mail form.

    Any ideas?
    Thanks & bg, umgfoin.

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  • Kopano

    @umgfoin In case other ran into this issue, could you share your solution?

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  • If I remember correctly, this was resolved with resolution of KC-709.

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