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    [fixed] Address book: Selecting user's address book fails with messagebox "Error - Could not load the contents of this folder"

    Kopano WebApp
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    • umgfoin
      umgfoin last edited by umgfoin

      Hello community,
      I’m having an issue with the personal address book in webapp.

      Steps to reproduce:

      • Create new mail in webapp
      • Press [To:] button:
        Address book-form appears with “Showing Names from the: <Global Address Book>”
      • Open combobox and select a different book: "Kopano Contact Folders ->Contacts"
      • Msgbox appears: "Error - Could not load the contents of this folder"
      • Closing msgbox with [OK]
      • Comboxbox “Showing Names from the:" shows selection “Contacts”, Address-book grid still shows entries from global-addressbook.

      The user’s contact-folder is accessable in the store-tree-pane (r/w).
      If the user’s contact-folder is configured as default-address-book, the failure-msg. appears immediately after pressing the [To:]-Button in the new-mail form.

      Any ideas?
      Thanks & bg, umgfoin.

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      • marty
        marty Kopano (Inactive) last edited by

        @umgfoin In case other ran into this issue, could you share your solution?

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • umgfoin
          umgfoin last edited by

          If I remember correctly, this was resolved with resolution of KC-709.

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