Webapp lost previously used address list (smartlist?)

  • I have a mailbox that a long time user logged into & was greeted with the 1st use dialog. No big deal, but subsequently the signature, shared mailboxes & email address smartlists (aside from global address list members) were no longer present. The shared mailboxes & signatures are quick & easy to re-establish.

    So I’d like to gain some understanding of whether the address “smartlist” is something that Webapp pulls from the mail store or whether it’s a browser form data thing? If infact the kopano mail store does hold these lists is it something that can be restored using kopano-backup?

  • Kopano

    WebApp version?
    By smart list you probably mean suggestions or history list. This is stored in PR_EC_RECIPIENT_HISTORY_JSON_W.

    There is a tool to ‘manage’ this: https://stash.kopano.io/projects/KSC/repos/webapp-tools/browse/manage_recipients/manage_recipients.py

  • WebApp:
    Kopano Core: 8.7.1

    It is actually a Kopano4UCS installation.

    Thanks for the tip about the python tool. I will look into it. Greatly appreciate your response.

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