Isue with Kopano-Core 8.4.0.669 an z-push 2.3.6?

Sebastian

How did you migrate? I am not sure about the login failure, but the issue with Z-Push 2.3.6. Did you upgrade to this version? Your log states 2.3.5.
You should also use the repositories. From your log I would say you were using the tarball.

Cheers,
Sebastian

Coffee_is_life

Hello @ck0ne,

check if kopano still knows the users:

kopano-admin -l

Second, check if z-push knows the users aswell

z-push-admin -a list

third, ~~check the owner of pid-file and~~change the start-user for all your kopano-services to root give us some information about your php version
last but not least, did you upgrade the webapp-mapi-version aswell?

ll /var/run/kopano/
insgesamt 36
-rw-r--r-- 1 root root 5 21. Mai 02:05 dagent.pid
-rw-r--r-- 1 root root 5 21. Mai 02:05 gateway.pid
-rw-r--r-- 1 root root 5 21. Mai 02:05 ical.pid
-rw-r--r-- 1 root root 5 21. Mai 02:05 monitor.pid
-rw-r--r-- 1 root root 5 21. Mai 02:30 presence.pid
-rw-rw-rw- 2 root root 0 21. Mai 02:30 presence.pid.lock
srw-rw---- 1 root root 0 21. Mai 02:05 prio.sock
-rw-r--r-- 1 root root 5 21. Mai 02:05 search.pid
-rw-rw-rw- 2 root root 0 21. Mai 02:05 search.pid.lock
srwx------ 1 root root 0 21. Mai 02:05 search.sock
-rw-r--r-- 1 root root 5 21. Mai 02:05 server.pid
srw-rw-rw- 1 root root 0 21. Mai 02:05 server.sock
-rw-r--r-- 1 root root 5 21. Mai 02:05 spooler.pid

Coffee_is_life

ck0ne

@Sebastian You ar right. Before I upgraded to Version 2.3.6 I ran version 2.3.5. It makes no difference. So I add the logs from this version. by now I have the repo Version 2.3.6.

ck0ne

@Coffee_is_life

if I execute the kopano-admin I got the following output:

# kopano-admin -l -vvv
[error  ] M4LMsgServiceAdmin::ConfigureMsgService() MSGServiceEntry failed 80040111: logon failed
[crit   ] CreateProfileTemp(): ConfigureMsgService failed 80040111: logon failed
[warning] CreateProfileTemp failed: 80040111: logon failed
Unable to open Admin session: logon failed (0x80040111)
Access was denied on default:.
Using the -v option (possibly multiple times) may give more hints.```

z-push show me the connected devices
```# z-push-admin -a list

All synchronized devices

Device id                           Synchronized users
-----------------------------------------------------
android1420070404301                user
6702f240b52e178477d0ca5825bb6e31    user
48eamq8nbl4mbc6odh6a3t6rs0          user

I use a fully patched Ubuntu14.04.05 LTS with php 5.5.9

What kind of web app-mapi? I got the tar from download.kopano.io and installed the contents by

dpkg -I kopano-webapp*

is there a missing file? I can’t see it in my directory.

Carsten

Sebastian

Is your kopano server up and running? Are there any messages in the kopano log? Which user backend do you use?

I think you are having some general issue. The Z-Push things could be just a symptom.

ck0ne

@Sebastian
I do not know how to continue. ZCP I have since the version 6.4 in operation. The server.log looks good, as long as I run the server as root. In z-push.log, there are sometimes warnings. This is mostly due to mobile loops.

As backend I use Webapp and Mobile devices with IOS and android.

By now the Server is up as root

Coffee_is_life

Hi @ck0ne,

i think the issue is with read/write permissions… if you see my post with the permissions on the socket and pid files.

in every config you can define a user with which this programm starts (run_as_user)
if possible, start all services with root or at least with the same

Coffee_is_life

ck0ne

@Coffee_is_life yes is see it. i’ve execute kopano as root. in my test environment it is ok. for a production it dont. how ca i drop down the privileges and run the server without issues?

Coffee_is_life

@ck0ne, i bet if every module (server, dagent, gateway, […]) is started with the same user

chown the log-folder (chown -R kopano:kopano /var/log/kopano/)

now the internal connections should work, but i cant test right now how this effects the apache2 user.

Coffee_is_life

ck0ne

@Coffee_is_life this is what i have initially done. Every module have been run as kopano. except the server because i’ve got the errors above.

Coffee_is_life

@ck0ne, pls post your …/z-push/backend/kopano/config.php

there should be something like

define('MAPI_SERVER', 'default:');

you use local socket or tcp connection?

Coffee_is_life