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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    copy/move a message to a attached/shared mailbox fails

    Kopano WebApp
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    • micro
      micro last edited by

      Hi all,

      on a GNU/Linux host running kopano-server 8.7.81.164.02d8c6ffb-0+262.1 and kopano-webapp 3.5.7.2330+1306.1 I am trying to copy or move a message from my own mailbox from “Drafts” into an attached mailbox to a subfolder. I always get this error:

      MAPIException in /usr/share/kopano-webapp/server/includes/core/class.operations.php:2900Stack trace:#0 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(724): Operations->copyMessages(Resource id #12, '\x00\x00\x00\x00\xD1\xEB\x99\x93\xA6\xDCD\xE4\xA3f~...', Resource id #15, '\x00\x00\x00\x00\xD6\xCF):\xCD\x8BK\xB4\xB0\xF4\x13...', Array, Array, true, Array)#1 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(192): ItemModule->copy(Resource id #12, '\x00\x00\x00\x00\xD1\xEB\x99\x93\xA6\xDCD\xE4\xA3f~...', '\x00\x00\x00\x00\xD1\xEB\x99\x93\xA6\xDCD\xE4\xA3f~...', Array)#2 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57): ItemModule->execute()#3 /usr/share/kopano-webapp/kopano.php(145): JSONRequest->execute('{"zarafa":{"cre...')#4 {main}
      

      any clues why this happens and how to mitigate?

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      • marty
        marty Kopano (Inactive) last edited by

        @micro

        Could be a permission issue.
        But you’re using a very old WebApp, maybe you should upgrade first and check again.

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • micro
          micro last edited by micro

          Ok, now on kopano-webapp 4.0.2642+1546.1 (running Debian Stretch)

          Can I safely upgrade kopano-core from 8.7.81.164.02d8c6ffb-0+262.1 to latest 10.0.1.113 by usual upgrade procedure ?

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          • marty
            marty Kopano (Inactive) last edited by

            @micro

            Please ask that on the core sub-forum. I assume not. So always make backups etc.

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

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