Sync Problem with Outlook iOS

  • Hi,

    i found these entries in the z-push.log:

    08/01/2020 14:24:01 [24923] [ INFO] [christian] StateNotFoundException: FileStateMachine->GetState(): Could not locate state '/var/lib/z-push/f/7/1714a73a90ac41f1bb8cc0824963e87f-3360ec82-28ca-4f1e-ac44-295451094bdc-1037' - code: 0 - file: /usr/share/z-push/lib/default/filestatemachine.php:126

    and my Outlook App on my iPhone is out of sync. Whats wrong?

  • Kopano

    Hi @cblaha,

    what is wrong that Outlook iOS apparently tries to sync a state which is not known for Z-Push. Did you try to force resync or reconfigure account?


  • Hi @Manfred,

    I have already executed a resync several times and also deleted and recreated the account in the Outlook app. What surprised me when deleting the account is that it is still trying to contact my Z-Push via an IP address from Microsoft. Is this phenomenon known?


  • Kopano

    @cblaha said in Sync Problem with Outlook iOS:

    Is this phenomenon known?

    Yes, that is like this since the first release of the app. it does not connect directly but uses a “proxy” in between to manage the connection, which also means that they must be storing the user password. This is also the main reason I would not recommend to use it (the Android version is the same)

  • Hi @fbartels,

    okay, thanks for your feedback. I had tested the OutlookApp because I was looking for an alternative MailApp for iOS.

    I just deleted the app and changed my password.

    Thanks a lot

  • Kopano

    @cblaha personally I quite like They also have an iOS version by now but I have never used it.

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