Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Sync Problem with Outlook iOS

    Z-Push when using Kopano
    3
    6
    325
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • cblaha
      cblaha last edited by

      Hi,

      i found these entries in the z-push.log:

      08/01/2020 14:24:01 [24923] [ INFO] [christian] StateNotFoundException: FileStateMachine->GetState(): Could not locate state '/var/lib/z-push/f/7/1714a73a90ac41f1bb8cc0824963e87f-3360ec82-28ca-4f1e-ac44-295451094bdc-1037' - code: 0 - file: /usr/share/z-push/lib/default/filestatemachine.php:126
      

      and my Outlook App on my iPhone is out of sync. Whats wrong?

      1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano last edited by

        Hi @cblaha,

        what is wrong that Outlook iOS apparently tries to sync a state which is not known for Z-Push. Did you try to force resync or reconfigure account?

        Manfred

        1 Reply Last reply Reply Quote 0
        • cblaha
          cblaha last edited by

          Hi @Manfred,

          I have already executed a resync several times and also deleted and recreated the account in the Outlook app. What surprised me when deleting the account is that it is still trying to contact my Z-Push via an IP address from Microsoft. Is this phenomenon known?

          cblaha

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @cblaha last edited by

            @cblaha said in Sync Problem with Outlook iOS:

            Is this phenomenon known?

            Yes, that is like this since the first release of the app. it does not connect directly but uses a “proxy” in between to manage the connection, which also means that they must be storing the user password. This is also the main reason I would not recommend to use it (the Android version is the same)

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • cblaha
              cblaha last edited by

              Hi @fbartels,

              okay, thanks for your feedback. I had tested the OutlookApp because I was looking for an alternative MailApp for iOS.

              I just deleted the app and changed my password.

              Thanks a lot

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @cblaha last edited by

                @cblaha personally I quite like https://www.9folders.com/en/index.html. They also have an iOS version by now but I have never used it.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post