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    Can't send after reinstall

    Kopano WebApp
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    • pixel
      pixel last edited by

      Hello, everybody,

      i have reinstalled both kopano and the UCS. Before that I backed up the database and the attachments directory.

      Then I reinstalled the UCS master as well as kopano and backed up the data. Because the users were created new I connected them to the database storage again:

      /usr/sbin/kopano-cli --hook-store <store-guid> --user <user>
      

      after that all user data was available. But I can’t send in Webapp. I get the error message:

      MAPIException: MAPI error  in /usr/share/kopano-webapp/server/includes/core/class.operations.php:2743Stack trace:
      #0 /usr/share/kopano-webapp/server/includes/core/class.operations.php(2743):
      mapi_savechanges(Resource id #18)#1 /usr/share/kopano-webapp/server/includes/modules/class.createmailitemmodule.php(180):
      Operations->submitMessage(Resource id
      #13, '\x00\x00\x00\x00S\xC8\xEAgyRD$\xBA\xB0\x1F...', Array, Array, Array, Array, false, false, false, false, false)
      #2 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(202): CreateMailItemModule->save(Resource id
      #13, '\x00\x00\x00\x00S\xC8\xEAgyRD$\xBA\xB0\x1F...', false, Array)
      #3 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57): ItemModule->execute()
      #4 /usr/share/kopano-webapp/kopano.php(145): JSONRequest->execute('{"zarafa":{"cre...')#5 {main}
      

      how can I fix this?

      with best
      sven

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      • pixel
        pixel last edited by

        I have reset the Kopano server to the state before the import.

        • all Kopano services stopped
        • attachment directory restored
        • Database restored
        • Not logged in to Webapp
        • all Kopano services started
        • hook the store
        • kopano-fsck for all users

        it worked out after that

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