Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    WebApp missing widgets for specific users

    Kopano WebApp
    2
    4
    235
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • edusense.01
      edusense.01 last edited by

      Re: WebApp - Widgets missing …

      I noticed that new users do get these widgets, whereas old users (converted from zcs) get the message ‘No widgets installed’. All resources are loaded in the WebApp client though, apparently just not correctly activated.

      Is there a way to correct this for specific users? (I don’t mind performing manual SQL updates, as long as I know what to do).

      Oh, and I’m on ubuntu 16 LTS, latest KC/WebApp.

      1 Reply Last reply Reply Quote 0
      • edusense.01
        edusense.01 last edited by

        For those interested, we solved this by resetting the webapp settings for these users.

        1 Reply Last reply Reply Quote 0
        • marty
          marty Kopano (Inactive) last edited by

          @edusense-01

          Did you make a backup of the old settings and compare 'em with the new one?

          https://documentation.kopano.io/deskapp_admin_manual
          http://documentation.kopano.io/webapp_smime_manual
          https://documentation.kopano.io/webapp_admin_manual

          1 Reply Last reply Reply Quote 0
          • edusense.01
            edusense.01 last edited by

            Nope. It worked, problem solved.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post