Kopano-Search: Unable to change working directory ([Errno 2] No such file or directory: '/var/lib/kopano/empty'

fbartels

@alex1452 can you provide exact version of the software you are using?

To provide a bit more background on the statement of @thctlo. Debian 10 includes their own packages for Kopano. If you encounter problems with these packages, that you do not encounter with our package please open an issue in the Debian backtracker. More info on the Debian Kopano packages can be found at https://wiki.debian.org/Groupware/Kopano

thctlo

@fbartels , he already gave all needed info. ;-)
He is running Debian 10 and its with that kopano-core 8.7.0-3
(https://packages.debian.org/search?keywords=kopano-core)

There is only one version atm in the debian tree.

ps… this is pretty clear.
kopano-searchNo /usr/bin/python3 found running; none killed.

fbartels

@thctlo there is no mention of 8.7.something in his op

thctlo

but it looks like he did.

I have installed the Debian packages and got initially the error:

fbartels

@thctlo but that is all guessing and assuming until the op clarifies what he actually did.

thctlo

Aaahh, yes, your completely right and im always telling myself… Assumption is the mother of all f.ups. …

alex1452

Dear all,

@thctlo is absolutely right. I am running the packages from Debian 10. I should have stated that clearly in my initial post.

kopano-common,now 8.7.0-3 all [installed,automatic]
kopano-contacts,now 8.7.0-3 amd64 [installed]
kopano-dagent,now 8.7.0-3 amd64 [installed]
kopano-libs,now 8.7.0-3 amd64 [installed,automatic]
kopano-search,now 8.7.0-3 all [installed]
kopano-server,now 8.7.0-3 amd64 [installed]
kopano-spooler,now 8.7.0-3 amd64 [installed]
kopano-webapp-apache2,now 3.5.2+dfsg1-1 all [installed]
kopano-webapp-common,now 3.5.2+dfsg1-1 all [installed,automatic]
kopano-webapp-files,now 2.1.5+dfsg1-1 all [installed]
kopano-webapp-folderwidgets,now 3.5.2+dfsg1-1 all [installed]
kopano-webapp-gmaps,now 3.5.2+dfsg1-1 all [installed]
kopano-webapp-pimfolder,now 3.5.2+dfsg1-1 all [installed]
kopano-webapp-quickitems,now 3.5.2+dfsg1-1 all [installed]
kopano-webapp-titlecounter,now 3.5.2+dfsg1-1 all [installed]
kopano-webapp-zdeveloper,now 3.5.2+dfsg1-1 all [installed]

As recommended, I have just done:

apt-get install python3 python3-tzlocal
Reading package lists... Done
Building dependency tree
Reading state information... Done
python3 is already the newest version (3.7.3-1).
python3 set to manually installed.
The following NEW packages will be installed:
  python3-tzlocal
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 16.4 kB of archives.
After this operation, 80.9 kB of additional disk space will be used.
Fetched 16.4 kB in 1s (12.8 kB/s)
Selecting previously unselected package python3-tzlocal.
(Reading database ... 19660 files and directories currently installed.)
Preparing to unpack .../python3-tzlocal_1.5.1-1_all.deb ...
Unpacking python3-tzlocal (1.5.1-1) ...
Setting up python3-tzlocal (1.5.1-1) ...

However, the error message is unchanged. Any other idea? Do you require additional information?

root@kopano87:~# service kopano-search start
[....] Starting Kopano search: kopano-search2019-09-12 23:36:54,523 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 579, in change_working_directory
    os.chdir(directory)
FileNotFoundError: [Errno 2] No such file or directory: '/var/lib/kopano/empty'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/kopano/log.py", line 103, in log_exc
    try: yield
  File "/usr/lib/python3/dist-packages/kopano/service.py", line 180, in start
    _daemonize(self.main, options=self.options, log=self.log, config=self.config, service=self)
  File "/usr/lib/python3/dist-packages/kopano/service.py", line 111, in _daemonize
    stderr=sys.stderr,
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 390, in __enter__
    self.open()
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 365, in open
    change_working_directory(self.working_directory)
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 583, in change_working_directory
    raise error
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 579, in change_working_directory
    os.chdir(directory)
daemon.daemon.DaemonOSEnvironmentError: Unable to change working directory ([Errno 2] No such file or directory: '/var/lib/kopano/empty')

. ok

thctlo

@alex1452 said in Kopano-Search: Unable to change working directory ([Errno 2] No such file or directory: '/var/lib/kopano/empty':

/var/lib/kopano/empty,

ah ok. but you error did change a bit.
If you did enable the line : (search.cfg)
#running_path = /var/lib/kopano/empty
yes, then disable it.

And try to start kopano-search again.

fbartels

@alex1452 said in Kopano-Search: Unable to change working directory ([Errno 2] No such file or directory: '/var/lib/kopano/empty':

FileNotFoundError: [Errno 2] No such file or directory: ‘/var/lib/kopano/empty’

Please report this error to the Debian maintainers so that they can make sure this directory exists in their packages. A simple mkdir would probably fix it on your system.

thctlo

Goodmorning Felix, he already did… (first post)
It could also be a missed right on the folder.
@alex1452 also check the right it needs to be kopano:kopano.

alex1452

@thctlo and @fbartels

I did not make any changes to search.cfg. The line is disabled. Here is my full search.cfg:

##############################################################
# INDEXED SEARCH SERVICE SETTINGS

# Location of the index files
#index_path = /var/lib/kopano/search/

# run as specific user
#run_as_user         = kopano

# run as specific group
#run_as_group        = kopano

# control pid file
#pid_file            =   /var/run/kopano/search.pid

# run server in this path (when not using the -F switch)
#running_path = /var/lib/kopano/empty

# Limit the number of results returned (0 = don't limit)
# Default: 0
#limit_results = 1000

##############################################################
# CONNECTION TO STORAGE SERVER SETTINGS
#

# Socket to find the connection to the storage server.
# Use https to reach servers over the network
#server_socket = file:///var/run/kopano/server.sock

# Login to the storage server using this SSL Key
#sslkey_file         = /etc/kopano/ssl/search.pem

# The password of the SSL Key
#sslkey_pass         = replace-with-server-cert-password

##############################################################
# LISTEN SETTINGS
#

# binding address
# To setup for multi-server, use: http://0.0.0.0:port or https://0.0.0.0:port
#server_bind_name = file:///var/run/kopano/search.sock

# File with RSA key for SSL, used then server_bind_name uses https
#ssl_private_key_file = /etc/kopano/search/privkey.pem

# File with certificate for SSL, used then server_bind_name uses https
#ssl_certificate_file = /etc/kopano/search/cert.pem

##############################################################
# LOG SETTINGS

# Logging method (syslog, file)
#log_method = file

# Loglevel (0(none), 1(crit), 2(err), 3(warn), 4(notice), 5(info), 6(debug))
#log_level = 3

# Logfile for log_method = file, use '-' for stderr
# Default: -
#log_file = /var/log/kopano/search.log

# Log timestamp - prefix each log line with timestamp in 'file' logging mode
#log_timestamp = yes


##############################################################
# ADVANCED INDEXED SEARCH SETTINGS

# Back end search engine (currently only xapian is supported)
#search_engine = xapian

# Size of indexing cache (used for indexing only, not for searching)
#term_cache_size = 64M

# Ignore properties upon indexing
# Only override this setting to expand the list
#index_exclude_properties = 007D 0064 0C1E 0075 678E 678F

# Number of indexing processes used during initial indexing
# Setting this to a higher value can greatly speed up initial indexing,
# especially when attachments are indexed.
#index_processes = 1

# Index drafts folder
#index_drafts = yes

# Index junk folder
#index_junk = yes

# Prepare search suggestions ("did-you-mean?") during indexing
# This takes up a large percentage of the used disk space
#suggestions = yes

##############################################################
# ATTACHMENT INDEX SETTINGS

# Should attachments be indexed
#index_attachments = no

# Maximum file size for attachments
#index_attachment_max_size = 5M

I manually created /var/lib/kopano/empty (kopano:kopano) and now I am able to start. Thank you so much for your help!

Since you are in contact with Debian, there are two more issues with the package:

The init file makes references to /usr/bin/python which needs to be replaces with /usr/bin/python3 (python 2x is not installed by the package, only python3)
The init file does not shut shut down the daemon correctly because he does not find it. This leaves the pid file resulting in an error on the next start.

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/kopano/log.py", line 103, in log_exc
    try: yield
  File "/usr/lib/python3/dist-packages/kopano/service.py", line 180, in start
    _daemonize(self.main, options=self.options, log=self.log, config=self.config, service=self)
  File "/usr/lib/python3/dist-packages/kopano/service.py", line 111, in _daemonize
    stderr=sys.stderr,
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 390, in __enter__
    self.open()
  File "/usr/lib/python3/dist-packages/daemon/daemon.py", line 382, in open
    self.pidfile.__enter__()
  File "/usr/lib/python3/dist-packages/lockfile/__init__.py", line 197, in __enter__
    self.acquire()
  File "/usr/lib/python3/dist-packages/daemon/pidfile.py", line 57, in acquire
    super(TimeoutPIDLockFile, self).acquire(timeout, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/lockfile/pidlockfile.py", line 85, in acquire
    self.path)
lockfile.LockTimeout: Timeout waiting to acquire lock for /var/run/kopano/search.pid

I suggest that we close this thread as solved. I will open another one in case I find additional errors

thctlo

Yes. these are known (to me)… and there is more going on in bugs…

Why, just read the kopano bug reports/release info as of 8.7.0-8.7.5
so read also : https://forum.kopano.io/topic/2682/kopano-packages-from-native-distribution-repositories-e-g-debian-10-and-ubuntu-18-04
^^ good one Felix…

Now, you can upgrade it with the kopano packages and the problems you will get are easy to resolve.
How is in the kopano forum already, there are more who switched.

Its just what i advice, what you do is up 2 you, you might not notice the bugs.
And If you find other errors, then do what is adviced atm.