Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Unable to load php-mapi

    Kopano Groupware Core
    4
    21
    7500
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • noise
      noise @thctlo last edited by noise

      @thctlo

      i do the following…

      apt-get remove --purge --autoremove kopano-core
      
      output:
      Entfernen von kopano-core (8.5.5-0ubuntu1) ...
      Entfernen von kopano-dagent (8.7.82.92.2b8011eaf-0+344.3) ...
      Entfernen von kopano-gateway (8.7.82.92.2b8011eaf-0+344.3) ...
      Entfernen von kopano-ical (8.7.82.92.2b8011eaf-0+344.3) ...
      Entfernen von kopano-monitor (8.7.82.92.2b8011eaf-0+344.3) ...
      Entfernen von kopano-spooler (8.7.82.92.2b8011eaf-0+344.3) ...
      Entfernen von libkcarchivercore0 (8.7.82.92.2b8011eaf-0+344.3) ...
      Entfernen von libkcpyplug0 (8.7.82.92.2b8011eaf-0+344.3) ...
      
      apt install kopano-server-packages
      
      rgrep kopano /etc/php/*
      
      output:
      /etc/php/7.0/mods-available/kopano.ini:include_path="${include_path}:/usr/share/kopano/php"
      /etc/php/7.2/mods-available/kopano.ini:include_path="${include_path}:/usr/share/kopano/php"
      /etc/php/7.3/mods-available/kopano.ini:include_path="${include_path}:/usr/share/kopano/php"
      
      phpenmod kopano
      output: nothing
      
      systemctl stop nginx php7.2-fpm && systemctl start nginx php7.2-fpm
      

      Same as before all services running exept search, but i think this is another thing:

      kopano-search.service - Kopano Groupware Core Search Daemon
         Loaded: loaded (/lib/systemd/system/kopano-search.service; enabled; vendor preset: enabled)
         Active: failed (Result: exit-code) since Fri 2019-09-06 12:33:11 CEST; 17min ago
           Docs: man:kopano-search(8)
                 man:kopano-search.cfg(5)
        Process: 822 ExecStart=/usr/sbin/kopano-search -F (code=exited, status=1/FAILURE)
       Main PID: 822 (code=exited, status=1/FAILURE)
      
      Sep 06 12:33:10 smtp kopano-search[822]:     from . import table as _table
      Sep 06 12:33:10 smtp kopano-search[822]:   File "/usr/lib/python3/dist-packages/kopano/table.py", line 25, in <module>
      Sep 06 12:33:10 smtp kopano-search[822]:     from . import property_ as _prop
      Sep 06 12:33:10 smtp kopano-search[822]:   File "/usr/lib/python3/dist-packages/kopano/property_.py", line 48, in <module>
      Sep 06 12:33:10 smtp kopano-search[822]:     from . import timezone as _timezone
      Sep 06 12:33:10 smtp kopano-search[822]:   File "/usr/lib/python3/dist-packages/kopano/timezone.py", line 24, in <module>
      Sep 06 12:33:10 smtp kopano-search[822]:     import tzlocal
      Sep 06 12:33:10 smtp kopano-search[822]: ModuleNotFoundError: No module named 'tzlocal'
      

      check mapi

      php -i | fgrep mapi -A 4
      PHP Warning:  PHP Startup: Unable to load dynamic library 'mapi.so' (tried: /usr/lib/php/20180731/mapi.so (/usr/lib/php/20180731/mapi.so: cannot open shared object file: No such file or directory), /usr/lib/php/20180731/mapi.so.so (/usr/lib/php/20180731/mapi.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
      
      ls -la /usr/lib/php/20180731/mapi.so
      ls: cannot access '/usr/lib/php/20180731/mapi.so': No such file or directory
      

      mapi.so are not in the folder 20180731
      there is only a mapi.so in /usr/lib/php/20170718

      if i do simple copy from 20170718 to 20180731 the output are:

      php -i | fgrep mapi -A 4
      PHP Warning:  PHP Startup: mapi: Unable to initialize module
      Module compiled with module API=20170718
      PHP    compiled with module API=20180731
      These options need to match
       in Unknown on line 0
      

      not work because not match…

      this means i have the wrong php right ?
      i use the ondrej ppa, but wich repo do I have to take ?

      1 Reply Last reply Reply Quote 0
      • thctlo
        thctlo last edited by

        Make sure you use the default php version of ubuntu (7.2) is set.

        check that with:
        update-alternatives --config php
        update-alternatives --config php-cgi
        update-alternatives --config php-fpm

        Any others check that with : ls -al /etc/alternatives/|grep php

        ModuleNotFoundError: No module named ‘tzlocal’
        apt install python3-tzlocal wil fix that.

        mapi.so in /usr/lib/php/20170718
        then there is most probely still a package related to that one.

        run : dpkg -S Path_to/That/Mapi.ile

        That will show from which package its coming. and htat is most probely : php-smbclient
        You need that is you use the file plugin and you want smb access.
        I have these:

         dpkg -S /usr/lib/php/20170718/smbclient.so
         php-smbclient: /usr/lib/php/20170718/smbclient.so
         dpkg -S /usr/lib/php/20180731/mapi.so
         php7-mapi: /usr/lib/php/20180731/mapi.so
        
        verify it :  dpkg -s php7-mapi
        

        And if its not installed install it again.
        and thanks i now also noticed on debian Buster that kopano-smime is still using php7.2, where debian buster is on 7.3. :-/

        noise 1 Reply Last reply Reply Quote 0
        • noise
          noise @thctlo last edited by

          @thctlo

          Great this resolve the mapi and search problem many thanks 👍
          but still not be able to login at webapp and z-push also not working

          06/09/2019 14:04:20 [ 3037] [FATAL] [test@domain.com] Exception: (ServiceUnavailableException) - Error connecting to KC (login)
          06/09/2019 14:04:22 [ 3143] [WARN] [test@domain.com] /usr/share/z-push/backend/kopano/kopano.php:168 mapi_logon_zarafa(): Unable to setup service for provider (2)
          06/09/2019 14:04:22 [ 3143] [ERROR] [test@domain.com] KopanoBackend->Logon(): login failed with error code: 0xFFFFFFFF80040115
          
          06/09/2019 14:04:27 [ 3039] [WARN] [test@domain.com] /usr/share/z-push/backend/kopano/kopano.php:168 mapi_logon_zarafa(): Unable to setup service for provider (2)
          06/09/2019 14:04:27 [ 3039] [ERROR] [test@domain.com] KopanoBackend->Logon(): login failed with error code: 0xFFFFFFFF80040115
          06/09/2019 14:04:27 [ 3039] [ INFO] [test@domain.com] ServiceUnavailableException: Error connecting to KC (login) - code: 0 - file: /usr/share/z-push/backend/kopano/kopano.php:184
          06/09/2019 14:04:27 [ 3039] [ INFO] [test@domain.com] User-agent: 'Apple-iPhone9C3/1607.77'
          06/09/2019 14:04:27 [ 3039] [FATAL] [test@domain.com] Exception: (ServiceUnavailableException) - Error connecting to KC (login)
          06/09/2019 14:04:27 [ 3039] [ INFO] [test@domain.com] cmd='' memory='1.66 MiB/2.00 MiB' time='0.01s' devType='' devId='' getUser='test@domain.com' from='xxx.xxx.xxx.xxx' idle='0s' version='2.5.1+0-0' method='OPTIONS' httpcode='503'
          
          ==> /var/log/kopano/spooler.log <==
          Fri Sep  6 14:16:15 2019: [ 1062] [error  ] Unable to open admin session: network error (80040115)
          Fri Sep  6 14:16:18 2019: [ 1062] [error  ] gsoap connect: ()
          Fri Sep  6 14:16:18 2019: [ 1062] [error  ] HrLogon server "default:" user "SYSTEM": network error
          Fri Sep  6 14:16:18 2019: [ 1062] [error  ] Unable to open admin session: network error (80040115)
          Fri Sep  6 14:20:54 2019: [ 1062] [warning] Table reload requested, breaking server connection
          Fri Sep  6 14:20:54 2019: [ 1062] [warning] Server connection lost. Reconnecting in 3 seconds...
          Fri Sep  6 14:29:52 2019: [=======] Starting kopano-spooler version 8.7.82 (pid 5758 uid 0)
          Fri Sep  6 14:29:52 2019: [error  ] Use of Python (plugin_enabled=yes) forces process_model=fork
          Fri Sep  6 14:29:52 2019: [=======] Starting kopano-spooler version 8.7.82 (pid 5758 uid 999)
          Fri Sep  6 14:29:52 2019: [error  ] Use of Python (plugin_enabled=yes) forces process_model=fork
          
          
          ==> /var/log/php7.2-fpm.log <==
          [06-Sep-2019 14:16:23] NOTICE: fpm is running, pid 963
          [06-Sep-2019 14:16:24] NOTICE: ready to handle connections
          [06-Sep-2019 14:16:24] NOTICE: systemd monitor interval set to 10000ms
          [06-Sep-2019 14:21:02] NOTICE: Terminating ...
          [06-Sep-2019 14:21:02] ERROR: unable to read what child say: Bad file descriptor (9)
          [06-Sep-2019 14:21:02] ERROR: unable to read what child say: Bad file descriptor (9)
          [06-Sep-2019 14:21:02] NOTICE: exiting, bye-bye!
          [06-Sep-2019 14:21:03] NOTICE: fpm is running, pid 4360
          [06-Sep-2019 14:21:03] NOTICE: ready to handle connections
          [06-Sep-2019 14:21:03] NOTICE: systemd monitor interval set to 10000ms
          

          the connection lost since the update i do yesterday. Before that it runs. but this is now another problem…

          1 Reply Last reply Reply Quote 0
          • thctlo
            thctlo last edited by

            Now i dont know much about nginx.
            but this looks very good. https://kb.kopano.io/display/WIKI/Nginx
            Follow that and review the setup.

            Your almost there. ;-)

            Side note.
            i presonaly disable all webapp z-push modules etc.
            I include these from the “available” folders in my apache setup.
            then i create an empty the file and put that one in the “enabled” folder.
            so my /etc/apache2/sites-enabled/webapp.conf is totaly empty.
            Why i do this? Its just there so webapp wont get enabled as “sites” config after an upgrade, because that sometimes happens.

            noise 1 Reply Last reply Reply Quote 0
            • noise
              noise @thctlo last edited by noise

              @thctlo

              could somehow never really make friends with apache :-) and since I’ve dealt with the nginx I only use this.

              i think is not a nginx problem, webapp login page are showing, only no connection if you want to login. perhaps i go back to the last snapshot reconfigure mapi and search and trying the update again. is not a productive machine.

              could also almost bet that my umaluts problem, which was still not really solved) is also related with mapi relative php

              1 Reply Last reply Reply Quote 0
              • thctlo
                thctlo last edited by

                Everyone there own cookie… i never tried nginx…

                but if you follow the steps i showed, you will find you problem.

                My first guesss…

                kopano.ini is not loaded for php-fpm.
                Sorry i can only show the apache examples, but for nginx its the same on debian/ubuntu… :-)

                ls -al
                total 28
                drwxr-xr-x 7 root root 4096 Jul 22 10:47 .
                drwxr-xr-x 3 root root 4096 Jul 22 10:47 ..
                drwxr-xr-x 3 root root 4096 Jul 22 10:48 apache2
                drwxr-xr-x 3 root root 4096 Jul 22 10:48 cgi
                drwxr-xr-x 3 root root 4096 Jul 22 10:48 cli
                drwxr-xr-x 4 root root 4096 Jul 22 10:48 fpm
                drwxr-xr-x 2 root root 4096 Aug 17 22:13 mods-available
                

                Verify that kopano.ini is loaded where its needed.

                /etc/php/7.3/apache2/conf.d/20-kopano.ini
                /etc/php/7.3/cli/conf.d/20-kopano.ini
                

                i my guest is that you need this.
                phpenmod -s ALL kopano

                You can change the ALL also per SAPI…
                like this :

                phpenmod -s cli kopano
                phpenmod -s nginx kopano
                phpenmod -s fpm kopano
                
                noise 1 Reply Last reply Reply Quote 1
                • noise
                  noise @thctlo last edited by noise

                  @thctlo

                  ok i take a look here.
                  but look on php are kopano ini is loaded
                  screenshot.png

                  i not really shure, but phpenmod is only for apache

                  1 Reply Last reply Reply Quote 0
                  • thctlo
                    thctlo last edited by

                    yeah… your not sure…
                    I am… :-p

                    phpenmod -s nginx kopano ;-) will work.

                    noise 1 Reply Last reply Reply Quote 1
                    • noise
                      noise @thctlo last edited by noise

                      @thctlo
                      ok great :-) i try… many thanks for your support 👍

                      edit: you totally right

                      root@smtp:~# phpenmod -s cli kopano
                      WARNING: Module kopano ini file doesn't exist under /etc/php/7.1/mods-available
                      
                      root@smtp:~# phpenmod -s nginx kopano
                      WARNING: Invalid SAPI (nginx) specified
                      usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                      WARNING: Directory /etc/php/7.3/nginx/conf.d doesn't exist, not enabling the module
                      WARNING: Invalid SAPI (nginx) specified
                      usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                      WARNING: Directory /etc/php/7.2/nginx/conf.d doesn't exist, not enabling the module
                      WARNING: Module kopano ini file doesn't exist under /etc/php/7.1/mods-available
                      WARNING: Invalid SAPI (nginx) specified
                      usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                      WARNING: Directory /etc/php/7.0/nginx/conf.d doesn't exist, not enabling the module
                      
                      root@smtp:~# phpenmod -s fpm kopano
                      WARNING: Invalid SAPI (fpm) specified
                      usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                      WARNING: Directory /etc/php/7.3/fpm/conf.d doesn't exist, not enabling the module
                      WARNING: Module kopano ini file doesn't exist under /etc/php/7.1/mods-available
                      WARNING: Invalid SAPI (fpm) specified
                      usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                      WARNING: Directory /etc/php/7.0/fpm/conf.d doesn't exist, not enabling the module
                      
                      1 Reply Last reply Reply Quote 0
                      • thctlo
                        thctlo last edited by

                        Your welkom, and i suggest, use the ALL then your sure you dont miss one.
                        If you run from php from CLI, then you need the kopano.ini also in php/cli …

                        If everything works, you can remove one for one, and keep only you really need.

                        Have a great weekend i hope i helped you.

                        noise 1 Reply Last reply Reply Quote 0
                        • noise
                          noise @thctlo last edited by noise

                          @thctlo

                          All is working now with the newest update. but with the above state i was not be able to run, so i go back to the last running state, resolve all mapi problems and search. Removed and reinstalled the kopano server packages with your workaround.

                          and the update runs…

                          one thing i notice about sql, but perhaps is only a warning:

                          ==> /var/log/syslog <==
                          Sep  8 05:13:03 smtp mysqld[1452]: 2019-09-08  5:13:03 139972050552576 [Warning] Aborted connection 76 to db: 'kopano' user: 'kopano' host: 'localhost' (Got timeout reading communication packets)
                          
                          ==> /var/log/syslog <==
                          Sep  8 06:01:24 smtp mysqld[1452]: 2019-09-08  6:01:24 139972049938176 [Warning] Aborted connection 318 to db: 'kopano' user: 'kopano' host: 'localhost' (Got timeout reading communication packets)
                          Sep  8 06:05:23 smtp kernel: [  157.543450] nf_conntrack: default automatic helper assignment has been turned off for security reasons and CT-based  firewall rule not found. Use the iptables CT target to attach helpers instead.
                          

                          the umlauts problem is not really solved, but for this i go back to the other topic.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post