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    Unable to load php-mapi

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    • thctlo
      thctlo last edited by

      works the same, stop/start nginx… you php needs to reload. but not reload stop/start, why i dont know restart does not work as far i can tell.

      noise 1 Reply Last reply Reply Quote 0
      • noise
        noise @thctlo last edited by noise

        @thctlo

        i do the following…

        apt-get remove --purge --autoremove kopano-core
        
        output:
        Entfernen von kopano-core (8.5.5-0ubuntu1) ...
        Entfernen von kopano-dagent (8.7.82.92.2b8011eaf-0+344.3) ...
        Entfernen von kopano-gateway (8.7.82.92.2b8011eaf-0+344.3) ...
        Entfernen von kopano-ical (8.7.82.92.2b8011eaf-0+344.3) ...
        Entfernen von kopano-monitor (8.7.82.92.2b8011eaf-0+344.3) ...
        Entfernen von kopano-spooler (8.7.82.92.2b8011eaf-0+344.3) ...
        Entfernen von libkcarchivercore0 (8.7.82.92.2b8011eaf-0+344.3) ...
        Entfernen von libkcpyplug0 (8.7.82.92.2b8011eaf-0+344.3) ...
        
        apt install kopano-server-packages
        
        rgrep kopano /etc/php/*
        
        output:
        /etc/php/7.0/mods-available/kopano.ini:include_path="${include_path}:/usr/share/kopano/php"
        /etc/php/7.2/mods-available/kopano.ini:include_path="${include_path}:/usr/share/kopano/php"
        /etc/php/7.3/mods-available/kopano.ini:include_path="${include_path}:/usr/share/kopano/php"
        
        phpenmod kopano
        output: nothing
        
        systemctl stop nginx php7.2-fpm && systemctl start nginx php7.2-fpm
        

        Same as before all services running exept search, but i think this is another thing:

        kopano-search.service - Kopano Groupware Core Search Daemon
           Loaded: loaded (/lib/systemd/system/kopano-search.service; enabled; vendor preset: enabled)
           Active: failed (Result: exit-code) since Fri 2019-09-06 12:33:11 CEST; 17min ago
             Docs: man:kopano-search(8)
                   man:kopano-search.cfg(5)
          Process: 822 ExecStart=/usr/sbin/kopano-search -F (code=exited, status=1/FAILURE)
         Main PID: 822 (code=exited, status=1/FAILURE)
        
        Sep 06 12:33:10 smtp kopano-search[822]:     from . import table as _table
        Sep 06 12:33:10 smtp kopano-search[822]:   File "/usr/lib/python3/dist-packages/kopano/table.py", line 25, in <module>
        Sep 06 12:33:10 smtp kopano-search[822]:     from . import property_ as _prop
        Sep 06 12:33:10 smtp kopano-search[822]:   File "/usr/lib/python3/dist-packages/kopano/property_.py", line 48, in <module>
        Sep 06 12:33:10 smtp kopano-search[822]:     from . import timezone as _timezone
        Sep 06 12:33:10 smtp kopano-search[822]:   File "/usr/lib/python3/dist-packages/kopano/timezone.py", line 24, in <module>
        Sep 06 12:33:10 smtp kopano-search[822]:     import tzlocal
        Sep 06 12:33:10 smtp kopano-search[822]: ModuleNotFoundError: No module named 'tzlocal'
        

        check mapi

        php -i | fgrep mapi -A 4
        PHP Warning:  PHP Startup: Unable to load dynamic library 'mapi.so' (tried: /usr/lib/php/20180731/mapi.so (/usr/lib/php/20180731/mapi.so: cannot open shared object file: No such file or directory), /usr/lib/php/20180731/mapi.so.so (/usr/lib/php/20180731/mapi.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
        
        ls -la /usr/lib/php/20180731/mapi.so
        ls: cannot access '/usr/lib/php/20180731/mapi.so': No such file or directory
        

        mapi.so are not in the folder 20180731
        there is only a mapi.so in /usr/lib/php/20170718

        if i do simple copy from 20170718 to 20180731 the output are:

        php -i | fgrep mapi -A 4
        PHP Warning:  PHP Startup: mapi: Unable to initialize module
        Module compiled with module API=20170718
        PHP    compiled with module API=20180731
        These options need to match
         in Unknown on line 0
        

        not work because not match…

        this means i have the wrong php right ?
        i use the ondrej ppa, but wich repo do I have to take ?

        1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo last edited by

          Make sure you use the default php version of ubuntu (7.2) is set.

          check that with:
          update-alternatives --config php
          update-alternatives --config php-cgi
          update-alternatives --config php-fpm

          Any others check that with : ls -al /etc/alternatives/|grep php

          ModuleNotFoundError: No module named ‘tzlocal’
          apt install python3-tzlocal wil fix that.

          mapi.so in /usr/lib/php/20170718
          then there is most probely still a package related to that one.

          run : dpkg -S Path_to/That/Mapi.ile

          That will show from which package its coming. and htat is most probely : php-smbclient
          You need that is you use the file plugin and you want smb access.
          I have these:

           dpkg -S /usr/lib/php/20170718/smbclient.so
           php-smbclient: /usr/lib/php/20170718/smbclient.so
           dpkg -S /usr/lib/php/20180731/mapi.so
           php7-mapi: /usr/lib/php/20180731/mapi.so
          
          verify it :  dpkg -s php7-mapi
          

          And if its not installed install it again.
          and thanks i now also noticed on debian Buster that kopano-smime is still using php7.2, where debian buster is on 7.3. :-/

          noise 1 Reply Last reply Reply Quote 0
          • noise
            noise @thctlo last edited by

            @thctlo

            Great this resolve the mapi and search problem many thanks 👍
            but still not be able to login at webapp and z-push also not working

            06/09/2019 14:04:20 [ 3037] [FATAL] [test@domain.com] Exception: (ServiceUnavailableException) - Error connecting to KC (login)
            06/09/2019 14:04:22 [ 3143] [WARN] [test@domain.com] /usr/share/z-push/backend/kopano/kopano.php:168 mapi_logon_zarafa(): Unable to setup service for provider (2)
            06/09/2019 14:04:22 [ 3143] [ERROR] [test@domain.com] KopanoBackend->Logon(): login failed with error code: 0xFFFFFFFF80040115
            
            06/09/2019 14:04:27 [ 3039] [WARN] [test@domain.com] /usr/share/z-push/backend/kopano/kopano.php:168 mapi_logon_zarafa(): Unable to setup service for provider (2)
            06/09/2019 14:04:27 [ 3039] [ERROR] [test@domain.com] KopanoBackend->Logon(): login failed with error code: 0xFFFFFFFF80040115
            06/09/2019 14:04:27 [ 3039] [ INFO] [test@domain.com] ServiceUnavailableException: Error connecting to KC (login) - code: 0 - file: /usr/share/z-push/backend/kopano/kopano.php:184
            06/09/2019 14:04:27 [ 3039] [ INFO] [test@domain.com] User-agent: 'Apple-iPhone9C3/1607.77'
            06/09/2019 14:04:27 [ 3039] [FATAL] [test@domain.com] Exception: (ServiceUnavailableException) - Error connecting to KC (login)
            06/09/2019 14:04:27 [ 3039] [ INFO] [test@domain.com] cmd='' memory='1.66 MiB/2.00 MiB' time='0.01s' devType='' devId='' getUser='test@domain.com' from='xxx.xxx.xxx.xxx' idle='0s' version='2.5.1+0-0' method='OPTIONS' httpcode='503'
            
            ==> /var/log/kopano/spooler.log <==
            Fri Sep  6 14:16:15 2019: [ 1062] [error  ] Unable to open admin session: network error (80040115)
            Fri Sep  6 14:16:18 2019: [ 1062] [error  ] gsoap connect: ()
            Fri Sep  6 14:16:18 2019: [ 1062] [error  ] HrLogon server "default:" user "SYSTEM": network error
            Fri Sep  6 14:16:18 2019: [ 1062] [error  ] Unable to open admin session: network error (80040115)
            Fri Sep  6 14:20:54 2019: [ 1062] [warning] Table reload requested, breaking server connection
            Fri Sep  6 14:20:54 2019: [ 1062] [warning] Server connection lost. Reconnecting in 3 seconds...
            Fri Sep  6 14:29:52 2019: [=======] Starting kopano-spooler version 8.7.82 (pid 5758 uid 0)
            Fri Sep  6 14:29:52 2019: [error  ] Use of Python (plugin_enabled=yes) forces process_model=fork
            Fri Sep  6 14:29:52 2019: [=======] Starting kopano-spooler version 8.7.82 (pid 5758 uid 999)
            Fri Sep  6 14:29:52 2019: [error  ] Use of Python (plugin_enabled=yes) forces process_model=fork
            
            
            ==> /var/log/php7.2-fpm.log <==
            [06-Sep-2019 14:16:23] NOTICE: fpm is running, pid 963
            [06-Sep-2019 14:16:24] NOTICE: ready to handle connections
            [06-Sep-2019 14:16:24] NOTICE: systemd monitor interval set to 10000ms
            [06-Sep-2019 14:21:02] NOTICE: Terminating ...
            [06-Sep-2019 14:21:02] ERROR: unable to read what child say: Bad file descriptor (9)
            [06-Sep-2019 14:21:02] ERROR: unable to read what child say: Bad file descriptor (9)
            [06-Sep-2019 14:21:02] NOTICE: exiting, bye-bye!
            [06-Sep-2019 14:21:03] NOTICE: fpm is running, pid 4360
            [06-Sep-2019 14:21:03] NOTICE: ready to handle connections
            [06-Sep-2019 14:21:03] NOTICE: systemd monitor interval set to 10000ms
            

            the connection lost since the update i do yesterday. Before that it runs. but this is now another problem…

            1 Reply Last reply Reply Quote 0
            • thctlo
              thctlo last edited by

              Now i dont know much about nginx.
              but this looks very good. https://kb.kopano.io/display/WIKI/Nginx
              Follow that and review the setup.

              Your almost there. ;-)

              Side note.
              i presonaly disable all webapp z-push modules etc.
              I include these from the “available” folders in my apache setup.
              then i create an empty the file and put that one in the “enabled” folder.
              so my /etc/apache2/sites-enabled/webapp.conf is totaly empty.
              Why i do this? Its just there so webapp wont get enabled as “sites” config after an upgrade, because that sometimes happens.

              noise 1 Reply Last reply Reply Quote 0
              • noise
                noise @thctlo last edited by noise

                @thctlo

                could somehow never really make friends with apache :-) and since I’ve dealt with the nginx I only use this.

                i think is not a nginx problem, webapp login page are showing, only no connection if you want to login. perhaps i go back to the last snapshot reconfigure mapi and search and trying the update again. is not a productive machine.

                could also almost bet that my umaluts problem, which was still not really solved) is also related with mapi relative php

                1 Reply Last reply Reply Quote 0
                • thctlo
                  thctlo last edited by

                  Everyone there own cookie… i never tried nginx…

                  but if you follow the steps i showed, you will find you problem.

                  My first guesss…

                  kopano.ini is not loaded for php-fpm.
                  Sorry i can only show the apache examples, but for nginx its the same on debian/ubuntu… :-)

                  ls -al
                  total 28
                  drwxr-xr-x 7 root root 4096 Jul 22 10:47 .
                  drwxr-xr-x 3 root root 4096 Jul 22 10:47 ..
                  drwxr-xr-x 3 root root 4096 Jul 22 10:48 apache2
                  drwxr-xr-x 3 root root 4096 Jul 22 10:48 cgi
                  drwxr-xr-x 3 root root 4096 Jul 22 10:48 cli
                  drwxr-xr-x 4 root root 4096 Jul 22 10:48 fpm
                  drwxr-xr-x 2 root root 4096 Aug 17 22:13 mods-available
                  

                  Verify that kopano.ini is loaded where its needed.

                  /etc/php/7.3/apache2/conf.d/20-kopano.ini
                  /etc/php/7.3/cli/conf.d/20-kopano.ini
                  

                  i my guest is that you need this.
                  phpenmod -s ALL kopano

                  You can change the ALL also per SAPI…
                  like this :

                  phpenmod -s cli kopano
                  phpenmod -s nginx kopano
                  phpenmod -s fpm kopano
                  
                  noise 1 Reply Last reply Reply Quote 1
                  • noise
                    noise @thctlo last edited by noise

                    @thctlo

                    ok i take a look here.
                    but look on php are kopano ini is loaded
                    screenshot.png

                    i not really shure, but phpenmod is only for apache

                    1 Reply Last reply Reply Quote 0
                    • thctlo
                      thctlo last edited by

                      yeah… your not sure…
                      I am… :-p

                      phpenmod -s nginx kopano ;-) will work.

                      noise 1 Reply Last reply Reply Quote 1
                      • noise
                        noise @thctlo last edited by noise

                        @thctlo
                        ok great :-) i try… many thanks for your support 👍

                        edit: you totally right

                        root@smtp:~# phpenmod -s cli kopano
                        WARNING: Module kopano ini file doesn't exist under /etc/php/7.1/mods-available
                        
                        root@smtp:~# phpenmod -s nginx kopano
                        WARNING: Invalid SAPI (nginx) specified
                        usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                        WARNING: Directory /etc/php/7.3/nginx/conf.d doesn't exist, not enabling the module
                        WARNING: Invalid SAPI (nginx) specified
                        usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                        WARNING: Directory /etc/php/7.2/nginx/conf.d doesn't exist, not enabling the module
                        WARNING: Module kopano ini file doesn't exist under /etc/php/7.1/mods-available
                        WARNING: Invalid SAPI (nginx) specified
                        usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                        WARNING: Directory /etc/php/7.0/nginx/conf.d doesn't exist, not enabling the module
                        
                        root@smtp:~# phpenmod -s fpm kopano
                        WARNING: Invalid SAPI (fpm) specified
                        usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                        WARNING: Directory /etc/php/7.3/fpm/conf.d doesn't exist, not enabling the module
                        WARNING: Module kopano ini file doesn't exist under /etc/php/7.1/mods-available
                        WARNING: Invalid SAPI (fpm) specified
                        usage: phpquery [ -d ] [ -q ] -v version_name -s sapi_name [ -m module_name ] [ -M ] [ -S ] [ -V ]
                        WARNING: Directory /etc/php/7.0/fpm/conf.d doesn't exist, not enabling the module
                        
                        1 Reply Last reply Reply Quote 0
                        • thctlo
                          thctlo last edited by

                          Your welkom, and i suggest, use the ALL then your sure you dont miss one.
                          If you run from php from CLI, then you need the kopano.ini also in php/cli …

                          If everything works, you can remove one for one, and keep only you really need.

                          Have a great weekend i hope i helped you.

                          noise 1 Reply Last reply Reply Quote 0
                          • noise
                            noise @thctlo last edited by noise

                            @thctlo

                            All is working now with the newest update. but with the above state i was not be able to run, so i go back to the last running state, resolve all mapi problems and search. Removed and reinstalled the kopano server packages with your workaround.

                            and the update runs…

                            one thing i notice about sql, but perhaps is only a warning:

                            ==> /var/log/syslog <==
                            Sep  8 05:13:03 smtp mysqld[1452]: 2019-09-08  5:13:03 139972050552576 [Warning] Aborted connection 76 to db: 'kopano' user: 'kopano' host: 'localhost' (Got timeout reading communication packets)
                            
                            ==> /var/log/syslog <==
                            Sep  8 06:01:24 smtp mysqld[1452]: 2019-09-08  6:01:24 139972049938176 [Warning] Aborted connection 318 to db: 'kopano' user: 'kopano' host: 'localhost' (Got timeout reading communication packets)
                            Sep  8 06:05:23 smtp kernel: [  157.543450] nf_conntrack: default automatic helper assignment has been turned off for security reasons and CT-based  firewall rule not found. Use the iptables CT target to attach helpers instead.
                            

                            the umlauts problem is not really solved, but for this i go back to the other topic.

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