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    KOE don't send BCC receipients

    Kopano OL Extension (KOE)
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    • BusinessTux
      BusinessTux last edited by

      Hi,

      I’m looking for setting, why my outlook don’t send mails to bcc receipients.

      My Versions:

      • Outlook: 16.0.0.11727
      • KOE: 2.0.331
      • kopano-server: 8.7.3.0-0+30.1 (on UCS)
      • kopano-webapp: 3.5.7.2338+95.1 (on UCS)
      • Windows: 10.0.18362.0 (on Windows 7 too)

      I send an Email to two receipients from Outlook, connected via KOE to Kopano server. One receipient as “TO”, one as “BCC”. The email to the BCC-receipient is not send from KOE. If I send the same email from Kopano Deskapp the email to the BCC-receipient is send.

      I can see in /var/log/mail.info, that by sending via Outlook only two emails are processed by postfix, one to email archiv via always_bcc and one to the TO-receipient. The Bcc-receipient is missing. If I send it via Kopano Deskapp the BCC-receipient is also visible in /var/log/mail.info.

      In Outlook and DeskApp you can see, that there is no BCC-receipient:
      40717ce0-1652-47ae-a7aa-5191eb91b680-grafik.png

      80894f2e-d928-4f3f-a3e0-0f510a365cea-grafik.png

      How can I get BCC works with KOE?

      Thanks
      Ulf

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @BusinessTux last edited by

        Hi @BusinessTux,

        this is a known behaviour: https://forum.kopano.io/topic/2455/recent-kopano-server-nightly-build-8-7-81-26-silently-omits-bcc-messages/

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • BusinessTux
          BusinessTux last edited by

          Thanks. I will follow the other thread and jira-Ticket.

          1 Reply Last reply Reply Quote 0
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