Send as feature over z-push



  • Hi,

    is it technically possible to send over z-push with a other sender e-mail which a user have the rights or send as privileges.
    We use a s client nine exchange and the kopano installation runs on unviention 4.2.15.

    If it works, what is needed on the client site (nine exchange) to support this feature.

    Best Theo


  • Kopano

    Send-as is not part of the ActiveSync standard protocol. For KOE we developed that feature, requiring some (non official) changes in the client (provided by KOE in OL) and on the server via Z-Push.
    As this is not an official feature, this is not available in any other clients.

    Z-Push is able to send emails with the mailbox owner from any client, if you reply (or forward) an email from a shared folder via a mobile.
    Sending new emails as someone else (without being a reply) will not be possible, as there is no interface on the mobile for that.

    The feature of opening shared folders from mobiles will be implemented in a future MDM versions in WebApp. The only way of testing this atm is when opening shared folders via the shared folder API for your mobile/client as described here: https://wiki.z-hub.io/display/ZP/Webservice#Webservice-AdditionalFolderforUsers(Z-Push2.3.xorhigher)

    Cheers,
    Sebastian



  • I’ve encountered an issue with send-as feature:

    If i reply to someone from a shared folder, my sender-e-mail is "username@domain.de" instead of "surname.name@domain.de".

    Example: i write a normal mail - Sender: surname.name@domain.de
    write a reply from shared folders: shared.folders@domain.de on behalf of username@domain.de

    No one can answer on this mail, because the mail-address (username@domain) is not found.

    any suggestions and if not which info you need?

    Coffee_is_life


  • Kopano

    Is the GAB sync enabled and is the GAB available in your Outlook?



  • Both yes.

    Sync runs in “daily.cron” and in “createuser.d/” .

    GAB is successfully syncronised to client. - All e-mails are correct.

    Coffee_is_life


  • Kopano

    Could you enable WBXML log for this user, send such an email and post the log here?



  • I’ve created a WBXML while sending a mail via shared folder.
    Uploaded in my Ticket “KS-37680” - NO anonymisation was done here, because the names are effected directly. - Thats why i wont post it here.

    The GAB was successfully synced.
    The additional folders are successfully synced.

    Coffee_is_life


  • Kopano

    I got your log, but it seems that you are not using the KOE Send-As feature, but the automatic-server-send-as (which is not really an announced/fully tested feature yet).

    What is actually happening in your log is that the GAL lookup is not returning the correct email address but only the username. I’ve seen this once before, but it wasn’t an issue in that case.
    I’ve created a ticket to look into that issue: https://jira.z-hub.io/browse/ZP-1225

    But it should be working when using the KOE send-as. Did you select a different “From” address for your outgoing mail, like described here?
    https://kb.kopano.io/display/WIKI/Setting+up+the+Kopano+OL+Extension#SettinguptheKopanoOLExtension-Usingsend-asanddelegationfunctionality
    Is the “Send-as” flag enabled in your shared folder dialog for that folder?

    There seems to be no KOE interaction when sending this email.

    Cheers,
    Sebastian



  • Send as owner is set:
    0_1496159336232_send-as-owner.JPG

    from is set:
    0_1496159624865_from-set.JPG

    it appears with username@domain:
    0_1496159645969_as-username.JPG

    Coffee_is_Life


  • Kopano

    Is the send-as feature enabled in KOE?

    Check the Debug dialog below of features and also in z-push-admin with

    z-push-admin -a list -u <username> -d <deviceid>
    

    Below the enabled KOE capability should be “sendas”.



  • z-push-admin -a list -u mpeppmeier -d d41690bc323947c78cc57bc947b0aceb
    
    Synchronized by user: mpeppmeier
    -----------------------------------------------------
    DeviceId:               d41690bc323947c78cc57bc947b0aceb
    Device type:            WindowsOutlook
    UserAgent:              Outlook/16.0 (16.0.7870.6521; C2R; x64)
    ActiveSync version:     14.0
    First sync:             2017-04-21 11:34
    Last sync:              2017-05-30 18:32
    Total folders:          52
    Short folder Ids:       Yes
    Synchronized folders:   39
    Synchronized data:      GAB Emails(32) Contacts(2) Calendars(2) Notes Tasks
    Additional Folders:     28
            Shared     Email    fax_119        Posteingang - fax_.. Active
            Shared     Email    fax_119        Gelöschte Faxe      Active
            Shared     Email    fax_119        Sendeberichte        Active
            Shared     Email    fax_388        Posteingang - fax_.. Active
            Shared     Email    fax_388        Berichte - fax_388   Active
            Shared     Email    fax_388        Begegnung            Active
            Shared     Email    fax_388        bis 25.11.           Active
            Shared     Email    fax_388        CTL                  Active
            Shared     Email    fax_388        GEL                  Active
            Shared     Email    fax_388        ILN                  Active
            Shared     Email    SYSTEM         IT - SYSTEM          Active
            Shared     Calendar SYSTEM         IT-Kalender          Active
            Shared     Contact  SYSTEM         IT-Kontakte          Active
            Shared     Email    mreiner        Posteingang - mrei.. Active
            Shared     Email    mreiner        Erledigt             Active
            Shared     Email    mreiner        Fax 539              Active
            Shared     Email    mreiner        Anderes              Active
            Shared     Email    mreiner        Azubis               Active
            Shared     Email    mreiner        eSmart               Active
            Shared     Email    mreiner        Firmenintern         Active
            Shared     Email    mreiner        Herr Hartmann        Active
            Shared     Email    mreiner        IT                   Active
            Shared     Email    mreiner        Lars Denker          Active
            Shared     Email    mreiner        Tickets              Active
            Shared     Email    mreiner        Hendrik              Active
            Shared     Email    mreiner        Knut                 Active
            Shared     Email    mreiner        Markus               Active
            Shared     Email    mreiner        Mirko                Active
    Status:                 Not available
    WipeRequest on:         not set
    WipeRequest by:         not set
    Wiped on:               not set
    Policy name:            default
    Kopano Outlook Extension:
            Version:        1.3.156
            Build:          343705345b7aef675e2e0a1aa37d011171b6cf2f
            Build Date:     2017-04-05 14:11
            Capabilities:   receiveflags,sendflags,oof,ooftime,sharedfolders,webapp,freebusy,gab,notes,secondarycontacts,sendas,signatures,debugsupport
    Attention needed:       No errors known
    

    0_1496162440349_capabilities.JPG

    Coffee_is_life


  • Kopano

    But basically you don’t set the from in Outlook, right? You just keep it at “markus.peppmeier@…” which is your default account?
    Have you tried setting “marvin.reiner@…” (or whatever his email address is) as send-as? Then KOE should send it correctly.

    Anyhow, right now the issue is that the GAL lookup is not returning the value it should (ZP-1225).



  • Hi,
    is it possible to use this other Apps like the nine exchange from 9folders for android, if there implement this feature.

    Best Theo


  • Kopano

    Yes, this could be possible, with either one or both of these assumptions:

    1. Z-Push has a serverside send-as built in, if you reply/forward an email from a shared folder that was opened via the Z-Push Shared Folder API and has the FLD_FLAGS_SENDASOWNER (1) set as flag. This won’t work for statically shared folders (via the config) at this moment. There is also no GUI to open these shared folders atm, but rumor has it, that this is under development for one of the next WebApp MDM plugin version. This feature will also not work for new emails, only for replies/forwards in an existing share. This works independently from the ActiveSync client used.

    2. Nine Mail could implement this extension into their software, but I doubt they would be open to this. It’s a non-standard “protocol extension” that will not work with any other ActiveSync server. If they would be interested, I am very happy to talk to them.

    Cheers,
    Sebastian



  • @Sebastian
    Thank you Sebastian sounds good, frankly nine ist the best acivesync client I know.
    I wrote several times to them and there working also on a iOS port.
    How can 9folders contact you, I will write them.

    In case I often use the send as feature for several mail addresses which I can use on my system, it works like outlook in collaboration whit fetchmail, I kike to have this feature.

    Also would it be great, if the WebApp or DeskApp recgonice over which channel the mail reached the system and that it should go out over the same channel to.
    Sometimes we forget this and then the mail goes over the primary address out, which confusing sometimes the recipients ;)

    Best Theo


  • Kopano

    I can be reached via sebastian (a-t) z-push (.) org.

    Cheers,
    Sebastian



  • @Sebastian
    Thank you Sebastian, will write them this weekend.
    A short off topic question…here I posted something about the calendersync Plugin.
    If I will sync calendars from the kopano Server to a user on the same Server I get always a error 403 when the File comes to the upload in to the calendar.
    If I use a url from a google Calnedar it works perfect. This is weird.
    I will do this to sync all calendars in one special sync Calendar otherwise some users have to much Tabs open for several Calendars…or have you a better idea…

    Best Theo


  • Kopano

    I saw it, but I have no idea about this one. Sorry.


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