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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Emails not send , kept in draft folder.

    Kopano Groupware Core
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    • alpenwoof
      alpenwoof last edited by fbartels

      HI, I have upgraded to latest Kopano version , and , emails are not send anymore. emails I create out of my store , (my accout) are send - not always - amd emails I send in my name from other inbox are never send. they dont even get saved - not found-

      This is the message I get from within Webapp

      MAPIException: MAPI error  in /usr/share/kopano-webapp/server/includes/core/class.operations.php:1855Stack trace:#0 /usr/share/kopano-webapp/server/includes/core/class.operations.php(1855): mapi_msgstore_openentry(Resource id #12, '\x00\x00\x00\x00\x02\e\x01\xD8\xC2\xC2G1\x94W\xC8...')#1 /usr/share/kopano-webapp/server/includes/modules/class.createmailitemmodule.php(299): Operations->openMessage(Resource id #12, '\x00\x00\x00\x00\x02\e\x01\xD8\xC2\xC2G1\x94W\xC8...')#2 /usr/share/kopano-webapp/server/includes/modules/class.createmailitemmodule.php(348): CreateMailItemModule->getSourceMsgInfo(Array)#3 /usr/share/kopano-webapp/server/includes/modules/class.createmailitemmodule.php(138): CreateMailItemModule->setReplyForwardInfo(Array)#4 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(202): CreateMailItemModule->save(Resource id #12, '\x00\x00\x00\x00\x02\e\x01\xD8\xC2\xC2G1\x94W\xC8...', '\x00\x00\x00\x00\x02\e\x01\xD8\xC2\xC2G1\x94W\xC8...', Array)#5 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57): ItemModule->execute()#6 /usr/share/kopano-webapp/kopano.php(145): JSONRequest->execute('{"zarafa":{"cre...')#7 {main}
      

      Any help apprcaited, a.le services are running, I have really no idea.

      Peter

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @alpenwoof last edited by

        Hi @alpenwoof,

        can you also specify the exact versions that you are running now and optionally that you were running before? These versions usually look like 8.7.81.48.39640ec78-0+233.1 or 3.5.7.2298+1289.1.

        Potentially helpful could also be the logging from kopano-spooler.

        PS: this forum uses markdown syntax for formatting (or you could use the buttons for this in the editor) I have adapted your code block for this.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • alpenwoof
          alpenwoof last edited by

          Hi Felix,

          this is what apt-cache policy kopano-webapp says,

          Installed: 3.5.7.2298+1289.1
          Candidate: 3.5.7.2298+1289.1
          Version table:
          *** 3.5.7.2298+1289.1 100

          I have no idea what was there before, spooler.log just reads “Starting kopano-spooler”

          alpenwoof 1 Reply Last reply Reply Quote 0
          • alpenwoof
            alpenwoof @alpenwoof last edited by

            @alpenwoof said in Emails not send , kept in draft folder.:

            Hi Felix,

            this is what apt-cache policy kopano-webapp says,

            Installed: 3.5.7.2298+1289.1
            Candidate: 3.5.7.2298+1289.1
            Version table:
            *** 3.5.7.2298+1289.1 100

            I have no idea what was there before, spooler.log just reads “Starting kopano-spooler”

            Here we are again with the error

            MAPIException: MAPI error  in /usr/share/kopano-webapp/server/includes/core/class.operations.php:1855Stack trace:#0 /usr/share/kopano-webapp/server/includes/core/class.operations.php(1855): mapi_msgstore_openentry(Resource id #15, '\x00\x00\x00\x00\x8A\xBB\x9C,\xFDyE\x87\x94\xA8\x13...')#1 /usr/share/kopano-webapp/server/includes/modules/class.createmailitemmodule.php(108): Operations->openMessage(Resource id #15, '\x00\x00\x00\x00\x8A\xBB\x9C,\xFDyE\x87\x94\xA8\x13...', false)#2 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(199): CreateMailItemModule->save(Resource id #12, '\x00\x00\x00\x00\x02\e\x01\xD8\xC2\xC2G1\x94W\xC8...', false, Array)#3 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57): ItemModule->execute()#4 /usr/share/kopano-webapp/kopano.php(145): JSONRequest->execute('{"zarafa":{"cre...')#5 {main}
            
            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @alpenwoof last edited by

              @alpenwoof no, I am not talking about webapp, but e.g. kopano-server.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              1 Reply Last reply Reply Quote 0
              • alpenwoof
                alpenwoof last edited by

                @fbartels here we go,

                kopano-server:
                Installed: 8.7.81.26.cb837b4b9-0+227.1
                Candidate: 8.7.81.26.cb837b4b9-0+227.1
                Version table:
                *** 8.7.81.26.cb837b4b9-0+227.1 100
                100 /var/lib/dpkg/status

                alpenwoof 1 Reply Last reply Reply Quote 0
                • alpenwoof
                  alpenwoof @alpenwoof last edited by

                  @alpenwoof said in Emails not send , kept in draft folder.:

                  @fbartels here we go,

                  kopano-server:
                  Installed: 8.7.81.26.cb837b4b9-0+227.1
                  Candidate: 8.7.81.26.cb837b4b9-0+227.1
                  Version table:
                  *** 8.7.81.26.cb837b4b9-0+227.1 100
                  100 /var/lib/dpkg/status

                  I suppose I will have to downgrade the core, as read in aother tread, dealing with the same.

                  1 Reply Last reply Reply Quote 0
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