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    • orlroc
      orlroc last edited by

      Hi to all!
      We installed Kopano Outlook plugin on our Test Environment Infrastructure but we need information: we set up ActiveSync protocol with 1 month old email offline but how we can see more old emails directly from outlook (i don’t see a button like "load more email or similar)? We cannot set up to see all email offline because the actual size of this mail is over 10 GB!

      Thank you for your help

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @orlroc last edited by

        @orlroc said in Show Online email:

        how we can see more old emails directly from outlook (i don’t see a button like "load more email or similar)

        This is sadly not possible in Outlook. Outlook can only show elements that have previously been synced to the device.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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