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    Kopano OL addin disabled - caused outlook to crash

    Kopano OL Extension (KOE)
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    • kopanouser
      kopanouser last edited by

      Hi,
      I am running Kopano 8.6.8.2 with z-push 2.4.4 on UCS 4.4. Kopano Outlook Extension 2.0-340.
      Our computers are running Windows 10 pro 64 bit and Outlook 2019. I have so far experienced 2 outlook crashes when trying to send a file from within adobe reader while outlook is open. This causes the addin to be disabled by outlook.

      Here is what i got from the logs: Add-in execution error. :Outlook crashed during the ‘Read’ callback of the ‘ItemEvents_10’ interface while calling into the ‘Kopano OL Extension’ add-in***

      Seems related to the issue below

      Re: Outlook/Kopano OL extension crash when sending from other software

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