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    DeskApp hangs on login with incorrect password

    Kopano DeskApp
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    • A Former User
      A Former User last edited by

      @marty said in DeskApp hangs on login with incorrect password:

      global.DA.webAppWindow.show()

      Martiy,
      I see the WebApp login screen, but Benutzername is incorrect, I see the mail address from from first profile, not the user name I expect - no error message. When I click Anmelden, I get a login error as I expect.
      For testing a added profile #8 with my user name but an incorrect password.

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      • marty
        marty Kopano (Inactive) last edited by

        @WalterHof How did you create this profile? DeskApp does a validation. Profile can’t be saved with an invalid username/password.

        ini?

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • A Former User
          A Former User last edited by

          Marty,

          I launched DeskApp, click on “Neues Profil”, enter a Profilname, a Benutzername, a incorrect password, the WebApp Adresse and click Speichern & schließen, after some seconds profil is saved and we are back in login screen.

          But to make it clear, my customer changed his password in AD, launched DeskApp with old password stored in DeskApp profile and the wheel spins forever. So we need an fix for this issue!

          I created a profile with an incorrect password to duplicate this issue. Maybe I found an additional bug to.

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          • thctlo
            thctlo last edited by

            Check if you see: libgsoap-kopano in you installed package list.
            if you see mulple remove the oldest version.

            I had a simular problem, after remove the oldest libgsoap-kopano version it worked again.
            Dont forget to restart kopana and apache.

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            • A Former User
              A Former User last edited by

              @thctlo said in DeskApp hangs on login with incorrect password:

              libgsoap-kopano

              Hi,
              yes two versions installed.

              rpm -qa | grep libgsoap-kopano

              libgsoap-kopano-2_8_71-2.8.71-1.1.x86_64
              libgsoap-kopano-2_8_62-2.8.62-2.1.x86_64

              I removed the older version and restarted Apache and Kopano. Unfortunately this did not help.

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              • thctlo
                thctlo last edited by

                Hmm, i looked at the other things i found but sorry, don’t have any other option here…
                I was hoping, that that helped you.

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                • marty
                  marty Kopano (Inactive) last edited by

                  @WalterHof

                  I found the cause and made a fix.
                  I’ll will update the repositories when the builds are ready that will be this evening or tomorrow.

                  Thanks for the report.

                  https://documentation.kopano.io/deskapp_admin_manual
                  http://documentation.kopano.io/webapp_smime_manual
                  https://documentation.kopano.io/webapp_admin_manual

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                  • A Former User
                    A Former User last edited by

                    Marty,

                    fix for which problem?

                    1. spinning wheel with incorrect password?
                      2 can save profile with incorrect password?
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                    • marty
                      marty Kopano (Inactive) last edited by

                      @WalterHof

                      Should fix both

                      https://documentation.kopano.io/deskapp_admin_manual
                      http://documentation.kopano.io/webapp_smime_manual
                      https://documentation.kopano.io/webapp_admin_manual

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                      • A Former User
                        A Former User last edited by

                        Marty,

                        DeskApp 2.2.3 fixes both issues. When will DeskApp 2.2.3 official released?
                        I do not want to install beta versions at customer sites.

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                        • marty
                          marty Kopano (Inactive) last edited by

                          @WalterHof

                          Packages are synced to the final repository.

                          https://documentation.kopano.io/deskapp_admin_manual
                          http://documentation.kopano.io/webapp_smime_manual
                          https://documentation.kopano.io/webapp_admin_manual

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