MAPI error on sending mail

sebschremser

Hello Kopano Community.

From time to time, we get a MAPI error while sending emails.

The error message is:

MAPIException: MAPI error  in
/usr/share/kopano-webapp/plugins/smime/php/plugin.smime.php:147
Stack trace:
#0 /usr/share/kopano-webapp/plugins/smime/php/plugin.smime.php(147):
mapi_msgstore_openentry(Resource id #12,
'\x00\x00\x00\x00\x9F\xDC\xBE\xEE\xF5\x11A1\xAF\xA2\x9E...')
#1 /usr/share/kopano-webapp/plugins/smime/php/plugin.smime.php(113):
Pluginsmime->onCertificateCheck(Array)
#2 /usr/share/kopano-webapp/server/includes/core/class.pluginmanager.php(550):
Pluginsmime->execute('server.module.c...', Array)
#3 /usr/share/kopano-webapp/server/includes/modules/class.createmailitemmodule.php(130):
PluginManager->triggerHook('server.module.c...', Array)
#4 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(202):
CreateMailItemModule->save(Resource id #12,
'\x00\x00\x00\x00\x9F\xDC\xBE\xEE\xF5\x11A1\xAF\xA2\x9E...',
'\x00\x00\x00\x00\x9F\xDC\xBE\xEE\xF5\x11A1\xAF\xA2\x9E...', Array)
#5 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57):
ItemModule->execute()
#6 /usr/share/kopano-webapp/kopano.php(139): JSONRequest->execute('{"zarafa":{"cre...')
#7 {main}

The error indicates SMIME, but this plugin is not active at all.

As a workaround, I have now moved the /usr/share/kopano-webapp/plugins/smime directory.

However, this is overwritten with every update and I would like to have a sustainable solution.

Does anyone have any idea how to solve this error?

Kind regards
Basti

Hi,

what happens if you remove the source for the SMIME plugin?
For Debian in “/etc/apt/sources.list.d/kopano.list” remark the line that contains the SMIME plugin serial.
Now the SMIM plug in will not be updated any longer.

Walter

sebschremser

Hi @WalterHof

Sorry i didn’t write the operating system that we are using.

We are using Univention. When you install or update the Kopano-Webapp from the AppCenter SMIME will be automatically updated.

So that’s not a viable option.
I would like to fix the problem at the root. Why is the error coming at all if i don’t use the SMIME Plugin?

But thanks for the hint.

The versions we use are probably also interesting:
UCS: 4.3-2
KC: 8.6.8
Webapp: 3.5.3

Kind regards
Basti

Hi basti,

we install the SMIME plugin on most systems (Debian and SUSE) but we did not see this issue on any system.

Walter

sebschremser

Hi @WalterHof

Maybe this is something Univention related?

We see the error only on UCS Server. Customers with a debian installation doesn’t report this problem, yet.

Kind regards
Basti