Webapp resolves mail-address incorrectly

sebschremser

Hello Kopano Community.

I have an issue that is only reproducible on one customer server.

The customer has a Shared Store for a meeting room with the mail-address: besprechungzimmerei@domain.tld
There is also an existing user with the following alias address: zimmerei@domain.tld

Now when the user want to write an email to zimmerei@domain.tld the webapp auto solves to the shared store which is not what we want.

Why does the webapp always resolve the shared store instead of the user?

I also tried to reproduce this issue on our kopano server but that didn’t work out. In our environment the result is as expected and the user with the alias address will be resolved.

Does anyone know how to solve this problem?
If someone needs more informations, just let me know and I will provide this info.

KC: 8.6.8
Webapp: 3.5.0

Kind regards
Basti

robing

Hi @sebschremser,

Probably the ldap_object_search_filter does not contain enough attributes can you change it to

ldap_object_search_filter = (|(mail=%s*)(uid=%s*)(cn=%s)(fullname=%s)(givenname=%s)(lastname=%s)(sn=%s))

If you cannot find the option in the ldap.cfg just add it then.

sebschremser

Hi @robing

Thank you for this information.
I will give it a try tonight, because we have an webapp update appointment.

I will post the result.

Kind regards
Basti

sebschremser

Hi @robing

I just tried your tip. But unfortunately it doesn’t solve my problem.

When I type in the To-Field: zimmerei@domain.tld the Shared Store will be resolved and not the user with the alias address.

Do you have any further hints for me to solve this issue?

Kind regards
Basti