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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Text field appears when replying or forwarding

    Kopano WebApp
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    • struppi
      struppi last edited by

      When I hit reply to or forward a mail, a text field appears where I want to write my message. This does not happen in any collegues’ Kopano mail account. I have searched “settings” but cannot resolve the matter. Does anyone have an idea what could be wrong? Thanks for any help.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @struppi last edited by

        Hi @struppi ,

        can you post a picture of this “text field”?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • struppi
          struppi last edited by

          Hi,

          I mean the “frame” that the red arrow is pointing at. This “frame” / text field appears every time.

          Unbenannt.png

          I can remove it or write my message in the frame but it is irritating that it appears every time .

          Thanks.

          1 Reply Last reply Reply Quote 0
          • marty
            marty Kopano (Inactive) last edited by

            @struppi said in Text field appears when replying or forwarding:

            uld be wrong? Thanks for any help.

            Part of a configured signature, maybe?

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

            1 Reply Last reply Reply Quote 0
            • struppi
              struppi last edited by

              Hello, thank you, I deleted the signature and recreated it and everything is ok now. The frame does not appear anymore.

              1 Reply Last reply Reply Quote 0
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