Error with HTML Emails



  • One of my Customer has a Problem with HTML emails from his Vendor.

    In Webapp and Deskapp there is an Error, failed to Open the email:

    ![0_1549892620085_2019-02-11 14_38_46-Window.png](Uploading 100%)

    This is the Code of these Emails:

    MIME-Version: 1.0
    Date: Tue, 22 Jan 2019 13:25:45 +0100
    From: DAPARTO Team <support@daparto.de>
    Subject: Widerruf DAPARTO-Bestellung
    Thread-Topic: Widerruf DAPARTO-Bestellung
    To: Daparto <#####################>
    Cc: "#################" <#########################>
    Content-Transfer-Encoding: quoted-printable
    Content-Type: text/html; charset="utf-8"
    
    
    
    
    
    
    
    
    
    
    
    
    
    <html>
    <head>
        <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
    ">
        <title>     Stornierungsantrag: Order =E2=80=93 19-73530
    </title>
    
        <style type=3D"text/css">
        #outlook a{padding:0;}     .ReadMsgBody{width:100%;} .ExternalClass{wid=
    th:100%;}     .ExternalClass, .ExternalClass p, .ExternalClass span, .Exter=
    nalClass font, .ExternalClass td, .ExternalClass div {line-height: 100%;}  =
       body, table, td, a{-webkit-text-size-adjust:100%; -ms-text-size-adjust:1=
    00%;}     table, td{mso-table-lspace:0pt; mso-table-rspace:0pt;}     img{-m=
    s-interpolation-mode:bicubic;}     img{border:0; height:auto; line-height:1=
    00%; outline:none; text-decoration:none;}
        table{border-collapse:collapse !important;}
        body{font-size:15px; margin:0; padding:0; min-width:100%; width:100% !i=
    mportant;background-color:#c7d4de; line-height: 1.4;}
        </style>
    
    </head>
    
    <body yahoo bgcolor=3D"#c7d4de">
    
        <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
            <tr>
                <td align=3D"center">
    
                    <table width=3D"690" border=3D"0" cellpadding=3D"0" cellspa=
    cing=3D"0" bgcolor=3D"#d9e1e8">
                        <tr>
                            <td align=3D"center" style=3D"padding:12px;">
                                <table border=3D"0" cellpadding=3D"0" cellspaci=
    ng=3D"0" width=3D"100%">
                                    <tr>
                                        <td>
                                            <table width=3D"100%" border=3D"0" =
    cellpadding=3D"0" cellspacing=3D"0">
                                                <tr>
                                                    <td style=3D"padding:12px;b=
    ackground-color:#fff;border-bottom:12px solid #002841;">
                                                        <table align=3D"left" w=
    idth=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
                                                            <tr>
                                                                <td align=3D"le=
    ft">
                                                                    <a href=3D"=
    https://www.daparto.de"><img src=3D"https://www.daparto.de/assets/daparto/b=
    undles/magaridapartoweb/images/press/daparto-logo-screen.png" alt=3D"DAPART=
    O" width=3D"250" /></a>
                                                                </td>
                                                                <td align=3D"ri=
    ght">
                                                                    <a href=3D"=
    https://www.daparto.de"><img src=3D"https://www.daparto.de/assets/daparto/b=
    undles/magaridapartoweb/images/press/daparto-claim.png" alt=3D"Du schraubst=
     am Auto - wir am Preis" width=3D"214" /></a>
                                                                </td>
                                                            </tr>
                                                        </table>
                                                    </td>
                                                </tr>
                                            </table>
                                        </td>
                                    </tr>
                                    <tr>
                                        <td>
                                            <table width=3D"100%" border=3D"0" =
    cellpadding=3D"0" cellspacing=3D"0">
                                                <tr>
                                                    <td style=3D"padding:12px;b=
    ackground-color:#fff;">
                                                       =20
    <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
    
        <tr>
            <td style=3D"color:#004874;font-family:Arial,Helvetica,sans-serif;f=
    ont-size:15px;line-height:1.4;" class=3D"main__intro">
                Hallo ##################,
            </td>
        </tr>
    
        <tr>
            <td style=3D"color:#004874;font-family:Arial,Helvetica,sans-serif;f=
    ont-size:15px;line-height:1.4;padding-top:18px;">
                der Kunde m=C3=B6chte folgende Artikel widerrufen.
            </td>
        </tr>
        <tr>
            <td>
                <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
    g=3D"0">
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;" colspan=3D"4">
                            Bestellung 19-73530 vom 22.01.2019
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;;width:50%">
                            Artikelname
                        </td>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;;width:25%">
                            Artikelnummer
                        </td>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;;width:10%">
                            Anzahl
                        </td>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;;width:15%">
                            St=C3=BCckpreis
                        </td>
                    </tr>
                   =20
                        <tr>
                            <td style=3D"width:50%">
                                Dichtring, Ventilschaft
                            </td>
                            <td style=3D"width:25%">
                                393.890
                            </td>
                            <td style=3D"width:10%">
                                10
                            </td>
                            <td style=3D"width:15%">
                                1,41 =E2=82=AC
                            </td>
                        </tr>
                        <tr>
                            <td style=3D"color:#999;; font-size:0.9em; padding-=
    bottom:1em">
                                Widerrufgrund: Irrt=C3=BCmlich bestellt
                            </td>
                        </tr>
    
                                </table>
                <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
    g=3D"0">
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;;width:50%">
                            Kundenname
                        </td>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
    8px;padding-top:18px;;width:50%">
                            Kundenemail
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"width:50%">
                            #######################
                        </td>
                        <td style=3D"width:50%">
                            #########################
                        </td>
                    </tr>
                </table>
            </td>
        </tr>
    </table>
    
                                                    </td>
                                                </tr>
                                            </table>
                                        </td>
                                    </tr>
                                    <tr>
                                        <td>
                                            <table width=3D"100%" border=3D"0" =
    cellpadding=3D"0" cellspacing=3D"0">
        <tr>
            <td style=3D"padding:12px;">
                <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspac=
    ing=3D"0" class=3D"footer__imprint">
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
    ">
                            DAPARTO wird betrieben von der DAPARTO GmbH
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
    ">
                            Salzufer 12, 10587 Berlin
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
     padding-top:18px;">
                            Sitz der Gesellschaft: Berlin
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
    ">
                            Registergericht: AG Charlottenburg, HRB 112040B
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"color:#004874;font-family:Arial,Helvetica,=
    sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
    ">
                            Gesch=C3=A4ftsf=C3=BChrer: Christian Zahradnik
                        </td>
                    </tr>
                </table>
            </td>
        </tr>
    </table>
                                        </td>
                                    </tr>
                                </table>
    
                            </td>
                        </tr>
                    </table>
                </td>
            </tr>
        </table>
    
    </body>
    </html>
    
    
    

    In Windows Mail orOutlook over IMAP or Active Syny they wherer shown normaly.

    Regards
    Urs Krüger


  • Kopano

    Hi @Freewind65

    Best to contact Kopano support. Hard to say what’s going on here.


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