Error with HTML Emails

Freewind65

One of my Customer has a Problem with HTML emails from his Vendor.

In Webapp and Deskapp there is an Error, failed to Open the email:

![0_1549892620085_2019-02-11 14_38_46-Window.png](Uploading 100%)

This is the Code of these Emails:

MIME-Version: 1.0
Date: Tue, 22 Jan 2019 13:25:45 +0100
From: DAPARTO Team <support@daparto.de>
Subject: Widerruf DAPARTO-Bestellung
Thread-Topic: Widerruf DAPARTO-Bestellung
To: Daparto <#####################>
Cc: "#################" <#########################>
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset="utf-8"













<html>
<head>
    <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
">
    <title>     Stornierungsantrag: Order =E2=80=93 19-73530
</title>

    <style type=3D"text/css">
    #outlook a{padding:0;}     .ReadMsgBody{width:100%;} .ExternalClass{wid=
th:100%;}     .ExternalClass, .ExternalClass p, .ExternalClass span, .Exter=
nalClass font, .ExternalClass td, .ExternalClass div {line-height: 100%;}  =
   body, table, td, a{-webkit-text-size-adjust:100%; -ms-text-size-adjust:1=
00%;}     table, td{mso-table-lspace:0pt; mso-table-rspace:0pt;}     img{-m=
s-interpolation-mode:bicubic;}     img{border:0; height:auto; line-height:1=
00%; outline:none; text-decoration:none;}
    table{border-collapse:collapse !important;}
    body{font-size:15px; margin:0; padding:0; min-width:100%; width:100% !i=
mportant;background-color:#c7d4de; line-height: 1.4;}
    </style>

</head>

<body yahoo bgcolor=3D"#c7d4de">

    <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
        <tr>
            <td align=3D"center">

                <table width=3D"690" border=3D"0" cellpadding=3D"0" cellspa=
cing=3D"0" bgcolor=3D"#d9e1e8">
                    <tr>
                        <td align=3D"center" style=3D"padding:12px;">
                            <table border=3D"0" cellpadding=3D"0" cellspaci=
ng=3D"0" width=3D"100%">
                                <tr>
                                    <td>
                                        <table width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0">
                                            <tr>
                                                <td style=3D"padding:12px;b=
ackground-color:#fff;border-bottom:12px solid #002841;">
                                                    <table align=3D"left" w=
idth=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">
                                                        <tr>
                                                            <td align=3D"le=
ft">
                                                                <a href=3D"=
https://www.daparto.de"><img src=3D"https://www.daparto.de/assets/daparto/b=
undles/magaridapartoweb/images/press/daparto-logo-screen.png" alt=3D"DAPART=
O" width=3D"250" /></a>
                                                            </td>
                                                            <td align=3D"ri=
ght">
                                                                <a href=3D"=
https://www.daparto.de"><img src=3D"https://www.daparto.de/assets/daparto/b=
undles/magaridapartoweb/images/press/daparto-claim.png" alt=3D"Du schraubst=
 am Auto - wir am Preis" width=3D"214" /></a>
                                                            </td>
                                                        </tr>
                                                    </table>
                                                </td>
                                            </tr>
                                        </table>
                                    </td>
                                </tr>
                                <tr>
                                    <td>
                                        <table width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0">
                                            <tr>
                                                <td style=3D"padding:12px;b=
ackground-color:#fff;">
                                                   =20
<table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0">

    <tr>
        <td style=3D"color:#004874;font-family:Arial,Helvetica,sans-serif;f=
ont-size:15px;line-height:1.4;" class=3D"main__intro">
            Hallo ##################,
        </td>
    </tr>

    <tr>
        <td style=3D"color:#004874;font-family:Arial,Helvetica,sans-serif;f=
ont-size:15px;line-height:1.4;padding-top:18px;">
            der Kunde m=C3=B6chte folgende Artikel widerrufen.
        </td>
    </tr>
    <tr>
        <td>
            <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0">
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;" colspan=3D"4">
                        Bestellung 19-73530 vom 22.01.2019
                    </td>
                </tr>
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;;width:50%">
                        Artikelname
                    </td>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;;width:25%">
                        Artikelnummer
                    </td>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;;width:10%">
                        Anzahl
                    </td>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;;width:15%">
                        St=C3=BCckpreis
                    </td>
                </tr>
               =20
                    <tr>
                        <td style=3D"width:50%">
                            Dichtring, Ventilschaft
                        </td>
                        <td style=3D"width:25%">
                            393.890
                        </td>
                        <td style=3D"width:10%">
                            10
                        </td>
                        <td style=3D"width:15%">
                            1,41 =E2=82=AC
                        </td>
                    </tr>
                    <tr>
                        <td style=3D"color:#999;; font-size:0.9em; padding-=
bottom:1em">
                            Widerrufgrund: Irrt=C3=BCmlich bestellt
                        </td>
                    </tr>

                            </table>
            <table width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0">
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;;width:50%">
                        Kundenname
                    </td>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;font-weight:bold;padding-bottom:1=
8px;padding-top:18px;;width:50%">
                        Kundenemail
                    </td>
                </tr>
                <tr>
                    <td style=3D"width:50%">
                        #######################
                    </td>
                    <td style=3D"width:50%">
                        #########################
                    </td>
                </tr>
            </table>
        </td>
    </tr>
</table>

                                                </td>
                                            </tr>
                                        </table>
                                    </td>
                                </tr>
                                <tr>
                                    <td>
                                        <table width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0">
    <tr>
        <td style=3D"padding:12px;">
            <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspac=
ing=3D"0" class=3D"footer__imprint">
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
">
                        DAPARTO wird betrieben von der DAPARTO GmbH
                    </td>
                </tr>
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
">
                        Salzufer 12, 10587 Berlin
                    </td>
                </tr>
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
 padding-top:18px;">
                        Sitz der Gesellschaft: Berlin
                    </td>
                </tr>
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
">
                        Registergericht: AG Charlottenburg, HRB 112040B
                    </td>
                </tr>
                <tr>
                    <td style=3D"color:#004874;font-family:Arial,Helvetica,=
sans-serif;font-size:15px;line-height:1.4;text-align:center;font-size:12px;=
">
                        Gesch=C3=A4ftsf=C3=BChrer: Christian Zahradnik
                    </td>
                </tr>
            </table>
        </td>
    </tr>
</table>
                                    </td>
                                </tr>
                            </table>

                        </td>
                    </tr>
                </table>
            </td>
        </tr>
    </table>

</body>
</html>

In Windows Mail orOutlook over IMAP or Active Syny they wherer shown normaly.

Regards
Urs Krüger

marty

Hi @Freewind65

Best to contact Kopano support. Hard to say what’s going on here.