Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Deleted items missing.

    General Discussion
    2
    3
    299
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Master-Yoda
      Master-Yoda last edited by

      Hello,

      I have a client who is using Outlook 2010 (Zarafa Client) And on another PC Outlook 2016 (KOE) and sometimes he uses the Webapp.
      On the Outlook 2016 the deleted items folders is visible and working. On the Outlook 2010 the folder it is not show at all. And on the Webapp its not visible and i got the message that the WebApp can not function well cause the deleted items folder is missing. (As shown in the picture)
      Can you please help resolve this?

      ![alt text]![0_1549631160252_Naamloos.png](Uploading 100%)

      1 Reply Last reply Reply Quote 0
      • Master-Yoda
        Master-Yoda last edited by

        Is there a way to fix this error?

        alt text

        1 Reply Last reply Reply Quote 0
        • robing
          robing Kopano (Inactive) last edited by

          @Master-Yoda can you run this script https://stash.kopano.io/projects/KSC/repos/core-tools/raw/recreate-systemfolders/recreate-systemfolders.py

          python recreate-systemfolders.py --user username --create “Deleted Items” --systemfolder wastebasket

          Regards Robin,

          Need support?
          Have a look at https://kopano.com/support/ for options.

          Helpful resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          1 Reply Last reply Reply Quote 0
          • First post
            Last post