MAPI Error: Could not save message when altering recurring appointment



  • Hi,
    when altering an appointment (the startingtime in this case) and trying to send this to the participants we get an MAPI Error (could not save message):

    Content:

    MAPIException: MAPI error  in /usr/share/kopano-webapp/server/includes/mapi/class.baserecurrence.php:76Stack trace:#0 /usr/share/kopano-
    webapp/server/includes/mapi/class.baserecurrence.php(76): mapi_msgstore_openentry(Resource id #67, '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...')#1 
    /usr/share/kopano-webapp/server/includes/mapi/class.baserecurrence.php(59): 
    BaseRecurrence->getFullRecurrenceBlob()#2 /usr/share/kopano-webapp/server/includes/mapi/class.recurrence.php(97):
    BaseRecurrence->__construct(Resource id #67, Resource id #16)#3 /usr/share/kopano-webapp/server/includes/mapi/class.meetingrequest.php(1416):
    Recurrence->__construct(Resource id #67, Resource id #16)#4 /usr/share/kopano-webapp/server/includes/core/class.operations.php(2382): 
    Meetingrequest->sendMeetingRequest(false, false, 1549238400, false, false)#5 /usr/share/kopano-webapp/server/includes/modules/class.appointmentitemmodule.php(237):
    Operations->saveAppointment(Resource id #15, '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', Array, 'save', true)
    #6 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(202): 
    AppointmentItemModule->save(Resource id #15, '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', Array)
    #7 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57): ItemModule->execute()
    #8 /usr/share/kopano-webapp/kopano.php(139): JSONRequest->execute('{"zarafa":{"app...')#9 {main}
    

    kopano-server:
    Installiert: 8.6.9.0-0+24.1

    kopano-webapp:
    Installiert: 3.5.0.2047+85.1

    PHP 7.0.33-0+deb9u1

    apache2:
    Installiert: 2.4.25-3+deb9u6

    mariadb-server:
    Installiert: 10.1.37-0+deb9u1

    Additional info: Could not reproduce the error. Perhaps it is only happening for this special appointment.

    As this is urgent I opened a ticket @ kopano-support too. (KS-42489)

    Thanks!



  • support told me that it might only be a problem with this one recurring appointment. So, we left it that way. If it happens again, I will send the EML File (of the appointment-altering-mail) to the support.


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