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    MAPI Error: Could not save message when altering recurring appointment

    Kopano WebApp
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    • mcdaniels
      mcdaniels last edited by mcdaniels

      Hi,
      when altering an appointment (the startingtime in this case) and trying to send this to the participants we get an MAPI Error (could not save message):

      Content:

      MAPIException: MAPI error  in /usr/share/kopano-webapp/server/includes/mapi/class.baserecurrence.php:76Stack trace:#0 /usr/share/kopano-
      webapp/server/includes/mapi/class.baserecurrence.php(76): mapi_msgstore_openentry(Resource id #67, '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...')#1 
      /usr/share/kopano-webapp/server/includes/mapi/class.baserecurrence.php(59): 
      BaseRecurrence->getFullRecurrenceBlob()#2 /usr/share/kopano-webapp/server/includes/mapi/class.recurrence.php(97):
      BaseRecurrence->__construct(Resource id #67, Resource id #16)#3 /usr/share/kopano-webapp/server/includes/mapi/class.meetingrequest.php(1416):
      Recurrence->__construct(Resource id #67, Resource id #16)#4 /usr/share/kopano-webapp/server/includes/core/class.operations.php(2382): 
      Meetingrequest->sendMeetingRequest(false, false, 1549238400, false, false)#5 /usr/share/kopano-webapp/server/includes/modules/class.appointmentitemmodule.php(237):
      Operations->saveAppointment(Resource id #15, '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', Array, 'save', true)
      #6 /usr/share/kopano-webapp/server/includes/modules/class.itemmodule.php(202): 
      AppointmentItemModule->save(Resource id #15, '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', '\x00\x00\x00\x00\xA2\x1D4TJEM\xA1\xBC\x1C\x9C...', Array)
      #7 /usr/share/kopano-webapp/server/includes/core/class.jsonrequest.php(57): ItemModule->execute()
      #8 /usr/share/kopano-webapp/kopano.php(139): JSONRequest->execute('{"zarafa":{"app...')#9 {main}
      

      kopano-server:
      Installiert: 8.6.9.0-0+24.1

      kopano-webapp:
      Installiert: 3.5.0.2047+85.1

      PHP 7.0.33-0+deb9u1

      apache2:
      Installiert: 2.4.25-3+deb9u6

      mariadb-server:
      Installiert: 10.1.37-0+deb9u1

      Additional info: Could not reproduce the error. Perhaps it is only happening for this special appointment.

      As this is urgent I opened a ticket @ kopano-support too. (KS-42489)

      Thanks!

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      • mcdaniels
        mcdaniels last edited by

        support told me that it might only be a problem with this one recurring appointment. So, we left it that way. If it happens again, I will send the EML File (of the appointment-altering-mail) to the support.

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